Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock or upcoming items. They appreciate its user-friendly interface, customizable options, and seamless integration. The app's performance is consistently excellent, and the customer service is prompt and efficient. Merchants also find the initial partial payment option for pre-orders beneficial.

August 12, 2022

App works as intended. Lots of customization and the new notify me function is great for keeping customers. Great service

Filmgear Canada
Canada
About 1 year using the app
Website on Demand Studio, LLC replied August 12, 2022

Hello to our friends at Filmgear Canada

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 17, 2023

Great fast support and easy to understand features. Just a little time is all one needs. Thank you Rasheem.

Energy Corse Americas
Canada
About 1 year using the app
Website on Demand Studio, LLC replied February 20, 2023

Hello to our friends at Energy Corse Americas

Thanks for sharing your review with the community and us. We're delighted to hear that Rasheem was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

January 5, 2023

App is great and the support is top notch. Immediate and helpful responses to pressing issues. Would recommend!

De La Soul
United States
About 1 year using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at De La Soul

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited February 2, 2019

Extremely easy to install. Downloaded 2 other apps for pre-orders that i couldnt get to work first. Then downloaded this app and worked perfectly.

Thank you!

Love in Faith
United States
About 1 year using the app
Edited March 15, 2022

Dommage que l’application ne soit pas disponible en français. je n’ai pas pu paramétrer le bouton de précommande moi même, il a fallu que je contacte le support. Cela dit, la personne qui m’a aidé à régler le problème m’a très bien accueilli et bien aidé. Je mets donc 5 étoiles car l’aide apportée vaut au moins ça mais mon expérience avec pre-order now débute à peine, j’espère que par la suite je n’aurai plus à contacter le support.

ANDRIDZ
France
About 1 year using the app
Website on Demand Studio, LLC replied March 15, 2022

Bonjour à nos amis d'ANDRIDZ

Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps de partager cet avis avec nous et la communauté ! Nous sommes ravis que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir !

Acclamations,
Pushpesh et l'équipe d'assistance Précommandez maintenant

April 24, 2022

Amazing help available at all times, and does exactly what the app intends to. already received lots of pre orders.

TheShadePrjct
United Kingdom
About 1 year using the app
Website on Demand Studio, LLC replied April 25, 2022

Hello to our friends at TheShadePrjct

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 6, 2019

works well so far excited to see how it plays out on our site - easy to set-up and easy to make sure products that were out of stock could be pre-ordered.

South Bay Board Co.
United States
About 1 year using the app
October 7, 2022

The best customer service I've ever known. Always help me even have to do back and forth. Thank you!

Studio.K
Sweden
About 1 year using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at Studio.K

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

April 13, 2023

I had a problem with adding widget to my new theme since this theme wasn't free theme but they fixed the problem within few minutes after I sent a message. Very helpful and useful app. Thank you so much!

KKANG
New Zealand
About 1 year using the app
Website on Demand Studio, LLC replied April 17, 2023

Hello to our friends at KKANG

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited April 13, 2023

Updating my review from 4 to 5 stars. The support is always there and very helpful. Thanks Aman for helping this time when we needed to turn on pre-order for many products and advising me about enabling pre-order via tagging products-a very useful feature.

Previous Review:
We've been using this app for a good while now with one product but recently added more pre-order products and refreshed our website. With changing themes to one of Shopify's new themes (Refresh) we encountered a couple of issue with the Pre-Order Now app. I wasn't able to find solutions easily on my own but support is always available and helpful (sometimes you have to wait several minutes to get someone though). Rasheem solved our first problem with home page badges resizing the product image and the next day Nicoz solved the issue of the Pre-Order button not working.
Nicoz also provided advice for the delayed loading of the pre-order button which sometimes allows people to order without seeing the pre-order button or having the pre-order tag attached to the order. I believe this can occur with any pre-order app and comes down to your page speed though. It's a good value app with great support and I'm looking forward to the improvements to come.

Dad Certified®
Australia
About 1 year using the app
Website on Demand Studio, LLC replied November 14, 2022

Hi Dad Certified®

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch.

It is particularly gratifying to hear such positive feedback about multiple members of our support team. We pride ourselves not only on our ability to troubleshoot specific problems, but also to assist merchants in realizing the full value of our application and all of its features. The specificity of your review is greatly appreciated as it speaks to the consultative approach that our customer service team takes in supporting our merchants. As always, we are here to help!

Cheers,
Pushpesh & the Pre‑order Now Support Team