Reviews (1,380)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

December 13, 2022

I will definitely recommend this app to everyone who plans to have a pre-order sale in your Shopify store. It's great to manage and the customer support is amazing. Although, you may not get outstanding support from every agent you talked to but, there are a few who does understand the assignment and sacrificed you've made to open a store, what it entails and your sleepless night. I can say had my share with a rude agent before and to have Rasheed coming and picking up what the other agent didn't finished and saving me from drowning. Not only he's knowledgeable, but he's also very patient. I'm grateful to you Rasheed and wishing you great success. Stay humble and continue to do what you do best. One day you'll be rewarded.

Truly Uncharted
United States
About 1 year using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at Truly Uncharted

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app and support. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 22, 2020

Great app! Easy to learn, does exactly what I need and has very quick and helpful customer service, would definitely recommend!

From The Footplate
United Kingdom
About 1 year using the app
February 15, 2022

We've been using the app to manage backorders, and have found this to be a valuable tool in communicating stock availability to customers at the time of the order.

HealthMasters
Australia
About 1 year using the app
Website on Demand Studio, LLC replied February 16, 2022

Hello to our friends from HealthMasters

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Preorder Now support team

November 8, 2020

Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web.

ABACHI store
Spain
About 1 year using the app
Website on Demand Studio, LLC replied November 10, 2020

Hola amigos de la tienda ABACHI!

Muy contento con la app. Fácil de usar e instalar la recomiendo a la gente que está comenzando a montar su primera web. ¡Te deseamos todo el éxito con tu tienda! :)

-Melissa y el equipo de Pre-Order Now

May 26, 2020

Great app. Simple and works as expected!

Venba Fragrance
United States
About 1 year using the app
Website on Demand Studio, LLC replied May 26, 2020

Thanks! Feedback is highly appreciated :)

July 4, 2022

The app works. My theme was causing a problem with mixed stores. But Amandeep helped me figure out the cause of the issue and brainstormed a work around to fix my store quickly while I work on the backend later to fix the underlying issues. Top notch service!

Labops Gear
United States
About 1 year using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at Labops Gear

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

June 25, 2019

really helpful customer service team and does everything we need. thanks!
really helpful customer service team and does everything we need. thanks!

Dassie Artisan Trade
United Kingdom
About 1 year using the app
October 5, 2022

Thank you so much.It's a very good app. The staff interface is very smooth and highly recommended!!!

MARUFOODS団圓食品
Japan
12 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at MARUFOODS団圓食品

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

March 10, 2023

We were having issues with all our product variants and some of the Pre-Order functions working properly. I spoke with Nicoz (customer support) and the issues were fixed in minutes. Their CS team did a great job in fixing all issues we were having.

Blissidys
United States
12 months using the app
Website on Demand Studio, LLC replied March 13, 2023

Hello to our friends at Blissidys

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 22, 2017

Does what it's supposed to, easy set up. Better price than the competition.

Check it out on our website www.baristaswag.com

Barista Swag
Israel
12 months using the app