Reviews (1,377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.
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Update: We did a template update and didn't realize it impacted our Pre-Order app... I chatted Pre-Order Now and rec'd help immediately. Vlad jumped into our theme and had us back to business w/in minutes. Amazing support! This app has saved us! All was manageable until the Corony hit and back orders went from a few days to several months. The best app I've found to set proper customer expectations and keep customers updated. This app is super easy to use and very intuitive. Highly recommend!
Hello friends at Tuff Stuff 4x4 & Tuff Stuff Overland
We appreciate the kind words, we are absolutely grateful for the kind words, we appreciate the kudos and we are happy we could assist you! We wish you all the best on your e-commerce journey :-)
-Melissa & The Pre-order Now Support Team
I had some issues with my Pre-Order button not popping up on my products. I decided to use the live customer chat and got greeted by Aman. He was nothing short of amazing and walked me thru some trouble shooting and I was able to get the Pre-Order button working again. Super helpful customer support.
Hello to our friends at Rocketbox Diecast Warehouse
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.
Tanu & The Pre‑order Now Support Team
So far, so good! I had a little trouble getting the badges to appear but the support staff was able to make it work for me within minutes of my request. Excellent customer service, and the app does exactly what it claims. A++++ Company
Hello, Freez Wholesale & Team,
Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support.
We wish Freez Wholesale great successes and all the very best!
Cheers!
`Harish - Customer Success Team
I've used this app for a couple years now in two different stores. It does what needs to be done. I have the free and paid version in 2 different stores and both are great. Support is TOP, they answer really fast and fix problems.
Hello to our friends at Miellerie St Patrice
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
I had a little problem customizing the badge and the customer service gave me a pretty good support!!
Just got the app and so far very happy with it and the quick customer service I have already received. Looking forward to seeing how it impacts sales!
Hello to our friends at Favorite People
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
This is exactly what we needed to announce and begin taking preorders for our upcoming products. Easy install, easy to understand and set-up and super responsive customer service.
Absolutely brilliant!
Not only does this app flexibly manage preorders, it lets you tag the images with a preorder banner AND put a warning on the cart when a customer mixes preorders and in stock items. Highly recommended!
Hello to our friends from Irish Railway Models!
Thank you for such a great review!!, we really appreciate it!, we're glad you love and recommend the app, we hope your store is super-successful online! :-)
-Melissa & The Pre-Order Now Support Team
Pre order now app is great. Easy to install, simple, works great. Even if you have a problem, support is there to solve your problem. Especially, Amandeep is polite and efficient to help you with any problem!
Hello to our friends at Fanspaw
Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
They had timely and responsive customer support from a human when we had a billing question. We will use this again the next time we have "pre-order" needs.
Hello to our friends at Camino Books, Inc.
Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team