Reviews (1,380)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

December 12, 2017

Great app and even better support. Chris was on hand very quickly to make any changes and tweaks. Top work! recommended

Pasticcini
United Kingdom
12 months using the app
Edited March 7, 2019

The app is flexible and makes it very clear to customers what to expect with our pre-order items. Customer support is amazing and solved my problem very quickly.

Shop Skinnygirl
United States
12 months using the app
November 4, 2019

I had a slight issue setting up the app and Robert quickly and efficiently solved it for me, everything works perfect, thank you!

MNTNCraft
United States
12 months using the app
March 14, 2022

The perfect app to solve all our problems with the wacky supply chain issues we're experiencing. It's very customizable and intuitive to set-up. Support is always available and helpful! I highly recommend this app!

Magic Manes Hair Extensions
United States
12 months using the app
Website on Demand Studio, LLC replied March 15, 2022

Hello to our friends at Magic Manes Hair Extensions

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

January 28, 2021

Definitely one of the better pre-order apps we've come across. Support was great helping us to set this up and getting the items to appear correctly on our website. Unlike other Pre-Order buttons, we've tried this doesn't appear to have any browser history issues, i.e. you can change details and settings for an item already setup, next time you refresh the page the new adjustments appear, other programs haven't and you end up having to clear your browser history to see them which is pointless if a customer has already visited the page and then returns. Its a bit slow loading on product pages but otherwise its be solid and produced good results for us, so 5 stars!

Pushbikes
New Zealand
12 months using the app
Website on Demand Studio, LLC replied January 29, 2021

Hello friends at Pushbikes

Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021!

-Melissa & The Pre-order Now Support Team

March 3, 2019

Works great to allow us to sell items that are not in stock but we can order. I love the customization options.

Renee Taylor Gallery
United States
12 months using the app
September 28, 2017

Working very well. Easy to set up, no problems!

Cool East Market
Canada
12 months using the app
May 4, 2020

So easy to use and will make our Job very user friendly !!! We have many items that on pre-order and needed an app.

Safari Totz
Australia
12 months using the app
March 1, 2022

Very responsive and helpful customer support! Had my question answered in a matter of minutes and they were very friendly.

Moss Danforth
Canada
12 months using the app
Website on Demand Studio, LLC replied March 2, 2022

Hello to our friends at Moss Danforth

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

December 7, 2022

Very responsive customer support. Was able to solve my problem in a matter of minutes. (Even at 12:30 am EST!)

Pandasaurus Games Wholesale
United States
12 months using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at Pandasaurus Games Wholesale

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team