Reviews (1,380)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

November 21, 2017

Good. Have already gotten some pre-orders rolling in. Good for products that are in high demand that you can't always have stocked.

Anhem
United States
12 months using the app
August 27, 2020

support has been great thanks Robert for your help getting the app to appear how we want. the layout is great

HB Horsewear
Australia
12 months using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from HB Horsewear!

Major thanks for leaving this fantastic review here for us! We will let Robert know that his help was greatly appreciated! :-)

-Melissa & the Preorder Now Support Team

November 28, 2021

This is a perfect app to sell products on pre-order. The team also responds within minutes every time I have a questions. Highly recommend.

RIA Eyewear
United States
12 months using the app
Website on Demand Studio, LLC replied November 29, 2021

Hi RIA Eyewear,

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

Edited August 25, 2022

予約商品が多いので重宝しています。
設定も複雑ではないので分かりやすいです。
不具合がでてもサポートにチャットで連絡すればすぐに対応してくれます。
今回はNicozさんに対応してもらいました。丁寧で、その日のうちに解決するのがとてもスピーディですごくいいです。

GLIT Japanese Hobby Shop
Japan
12 months using the app
Website on Demand Studio, LLC replied May 9, 2022

GLIT Japanese HobbyShopの友達の皆さん、こんにちは。

私たちとコミュニティとあなたのレビューを共有してくれてありがとう。プレオーダーをお楽しみいただけることをうれしく思います。私たちはすべての商人を助けるためにさらに上を行きます、そして私はあなたのためにマークを打ったことをうれしく思います。あなたとあなたの店が大成功を収めることを願っています!

乾杯、
PushpeshとPre-orderNowサポートチーム

November 20, 2022

The tech support for our setup has been quite amazing. They've been responsive 24/7 and been successful in getting all our functions to work. Impressed by the responsiveness and attitude. Great job!

Apres Apparel Store
Canada
11 months using the app
Website on Demand Studio, LLC replied November 20, 2022

Hello to our friends at Apres Apparel Store

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 6, 2023

We installed this app in 2022 to allow preorders for a new product launch. We used the app again this year for 2023 products. Pre-Order Now is easy to use AND has EXCELLENT customer care. Amandeep was very knowledgeable, provided quick responses, and understood our needs. Thank you!

Crazy Aaron's
United States
11 months using the app
Website on Demand Studio, LLC replied January 9, 2023

Hello to our friends at Crazy Aaron's

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

June 20, 2018

Really pleased with this app and seeing good sales results from being able to offer pre-ordering already! Customer support is top notch also! Thanks.

Nicandlesupplies
United Kingdom
11 months using the app
April 1, 2020

Being using this App on another store for just over a year and it's great. Allows us to release products to market sooner and keep customers informed.

yoshimuracycling
United States
11 months using the app
January 13, 2023

Excellent customer service! Amandeep helped me set up the pre-order button on my website. It looks great and just the way I want it :)

Just Chic Vibes
United States
11 months using the app
Website on Demand Studio, LLC replied January 15, 2023

Hello to our friends at Just Chic Vibes

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited December 12, 2022

just what i like a great app, easy to set up and great support staff, Nicos solved my only small issue straight away!

ClearGainz
United Kingdom
11 months using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at ClearGainz

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team