Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited March 14, 2023

Awesome customer service! Helped when I was struggling and made some tweeks on some text I needed changed. The orders are flying in!!! Aman helped fix a bug that was causing the Pre-order button to show up when it wasn't. It's working now! Excellent service.

Ai13 Billet Products
United States
10 months using the app
Website on Demand Studio, LLC replied March 2, 2023

Hello to our friends at Ai13 Billet Products

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

May 27, 2023

Josh was very helpful and efficient in resolving my issues for our pre-order sale! the app is easy to install and set up. Highly recommended!

Arcwell
Canada
10 months using the app
Website on Demand Studio, LLC replied May 30, 2023

Hello to our friends at Arcwell

Thanks for sharing your review with us and the community. We're delighted to hear that Josh was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 9, 2021

We Like It. The best app for our needs. Provides the Pre-Order functionality we were seeking. Highly recommend.

Caloosa Trains And Hobbies
United States
10 months using the app
Website on Demand Studio, LLC replied August 9, 2021

Hello friends at Caloosa Trains And Hobbies!

You deserve kudos, as well, for having that wholesome and adorable banner :) It's always refreshing to see kids having the time of their lives -- with your product of course.

Should you encounter any questions, we're just a ping apart.

- Chud & The Pre-order Now Support Team

July 15, 2022

Great app. Does everything we need. Great customer service Nicoz solved some bespoke issues swiftly. Would definitely reccomend.

Smashed Grapes
United Kingdom
10 months using the app
Website on Demand Studio, LLC replied July 18, 2022

Hello to our friends at Smashed Grapes

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Nicoz is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

March 16, 2021

Does exactly what it's designed for, and well! Everything you need to run pre orders clearly, attractively and effectively for your customers - highly recommended!

Irish Railway Models UK
United Kingdom
10 months using the app
Website on Demand Studio, LLC replied March 16, 2021

Hello friends at Irish Railway Models UK

Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your ecommerce journey!

-Melissa & The Pre-order Now Support Team

February 22, 2023

Smooth, good customer service. Simple instructions, especially when helped by customer service. Works on phone as well incase one doesn’t have a computer

CHAMACO
United States
10 months using the app
Website on Demand Studio, LLC replied February 24, 2023

Hello to our friends at CHAMACO

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

December 5, 2022

The Website On-Demand staff were quick and helpful with setting up the app and with any issues we faced. Great customer service.

The Tech Den
Australia
10 months using the app
Website on Demand Studio, LLC replied December 6, 2022

Hello to our friends at The Tech Den

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 20, 2020

This app has really helped me develop a better customer experience and was super easy to use. The how to set up tutorial was really easy to use.

Inspired Childhood
Australia
10 months using the app
Website on Demand Studio, LLC replied June 23, 2020

Awesome! And we are just a ping/email away if you need any assistance 😎

September 16, 2017

Great neat app for pre-orders. Easy to operate and Chris is always ready to help if something doesn't show properly, mostly due to the many different themes out there.

Have been using it for over two months now and definitely recommend it!

La Musa Eterna Boutique
Canada
10 months using the app
November 16, 2022

This app is easy to use and provides everything we need and the staff is super helpful! Tech issues were fixed in secs once we raised it.

Kuu.australia
Australia
10 months using the app
Website on Demand Studio, LLC replied November 17, 2022

Hello to our friends at Kuu.australia

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team