Reviews (1,452)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

September 21, 2018

This is a great app! I am now able to put items on pre-order easily instead of having to mark these items as pre-order in the description and then remember to go back and change that. There are no misunderstandings with my customers now as to when their item will typically ship. I can process the order and not worry about it again until I receive the product to ship out. Everything happens in the background flawlessly.

Dawn's Doggy Duds
United States
10 months using the app
October 10, 2022

Great customer service very helpful to resolve my issue. I was able to be walkthrough and guided through the process

Fitz and Glitz 2 Geaux
United States
10 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Fitz and Glitz 2 Geaux

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 4, 2020

Super slick to setup and use. Seems to be working great and will allow us to keep our cash flow up while having items be out of stock.

UltraView Archery - Archery Easier
United States
10 months using the app
February 15, 2024

I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10

ASPYR Athletic Wear
United States
6 months using the app
Website on Demand Studio, LLC replied February 19, 2024

Hey there ASPYR Athletic Wear!

Thank you for the amazing review! We're thrilled to hear that Alina was able to assist you promptly and effectively. Providing top-notch customer service is a priority for us, and we're glad to have met your expectations.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Cheers!

January 4, 2021

Great app. Works as described. I'd recommend it for easy implementation. I used the free features and it's been good.

Birdsong Dog Beds
United States
10 months using the app
Website on Demand Studio, LLC replied January 5, 2021

Hello friends at Birdsong Dog Beds

We appreciate you leaving us this review! We're happy you have been having a faultless experience so far ;-) All the best on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

May 23, 2023

Very helpful & responsive -walked my step by step through my questions, and I was able to resolve my issue within 10 minutes.

Rubes
United States
10 months using the app
Website on Demand Studio, LLC replied May 25, 2023

Hello to our friends at Rubes

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

July 17, 2023

So far I've been happy with the app, as a new user still trying to figure thing out Amandeep was extremely helpful. Thanks Amandeep! :)

My Store
United States
10 months using the app
Website on Demand Studio, LLC replied July 19, 2023

Hello My Store,

Thank you for your great review. We are thrilled that Amandeep was able to help you with setting up your store! Please know we are here to help you as you go forward with figuring out your Pre-Order Now app. Never hesitate to reach out!

Stephanie & the Customer Support Team

October 26, 2022

Awesome and very helpful app! Also, the customer service is great! Rasheem went above and beyond to help me with every question I had.

wongopuzzles
United States
10 months using the app
Website on Demand Studio, LLC replied October 27, 2022

Hello to our friends at wongopuzzles

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Rasheem could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

July 18, 2022

This app is perfect for selling pre-order items based on variants and works great. Developers answer super quick for any issues. Couldn't recommend more!

Rule Of Threads
United States
10 months using the app
Website on Demand Studio, LLC replied July 21, 2022

Hello to our friends at Rule Of Threads

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

June 28, 2022

The people at the support center were very speedy and courteous.
I can trust them very much.
Thank you very much for your support.

SITUS.TOKYO
Japan
10 months using the app
Website on Demand Studio, LLC replied June 30, 2022

Hello to our friends at SITUS.TOKYO

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team