Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

June 28, 2022

The people at the support center were very speedy and courteous.
I can trust them very much.
Thank you very much for your support.

SITUS.TOKYO
Japan
10 months using the app
Website on Demand Studio, LLC replied June 30, 2022

Hello to our friends at SITUS.TOKYO

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Pre‑order Now Support Team

September 22, 2017

Easy to use and top quality, super quick support. Would recommend.

Snakehive Store
United Kingdom
10 months using the app
January 8, 2020

I got this app a few months ago & it works great!! Very easy to install & set-up. Highly recommend it.

Goddess Flower Blends
Canada
9 months using the app
April 23, 2021

easy! love this so far! so far so good! I had one hick up but it was quickly solved! very happy far!

Remy Road
United States
9 months using the app
Website on Demand Studio, LLC replied April 27, 2021

Hello friends at Remy Road

We are delighted to know that you love the app, thank you for your support :-)

-Melissa & The Pre-order Now Support Team

February 15, 2021

Installed the App 1 hour ago, had some issues due to some code changes that we had done to our theme. They replied our email within 15 minutes, edited the code on our theme so that the issue was fixed within 20 mins. Absolutely amazing service, and we are on the free trial, we are signing up for the subcription now just on the customer service alone, the app also looks great on our site.

Combat Corner Norge
Norway
9 months using the app
Website on Demand Studio, LLC replied February 15, 2021

Hello friends at Combat Corner Norge

We are are you happy your issue has been resolved :-) Thank you for leaving us this honest review, we wish you and your store a successful 2021 :-)

-Melissa & The Pre-order Now Support Team

December 21, 2022

High pressure pre order in less than 30 min, and a glitch with a custom theme. Aman saved my bacon. I didn't expect to be helped in 5 minutes and back to work in 6.

jpegmafiamerch
United States
9 months using the app
Website on Demand Studio, LLC replied December 22, 2022

Hello to our friends at jpegmafiamerch

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,

Pushpesh & the Pre‑order Now Support Team

Edited November 10, 2019

Such a great app and love the new email notification setting too. I highly recommend this app. Thank you so much.

iland co.
Australia
9 months using the app
October 13, 2020

Love this app, it worked perfectly for getting pre-sale orders of my new book! I would highly recommend it.

Conners Clinic
United States
9 months using the app
Website on Demand Studio, LLC replied October 13, 2020

Hello friends at Conners Clinic

Many thanks for leaving us this fantastic 5-star review, we are glad you had a great experience! We appreciate the support :-)

Melissa & The Pre-order Now Support Team

May 18, 2023

very useful app, i am using it for my pre launch campaign. Customer service is impressively quick to respond and resolve any problems. Thanks to Amandeep for fixing the glitch with the store

Returnabl
United Kingdom
9 months using the app
Website on Demand Studio, LLC replied May 19, 2023

Hello to our friends at Returnabl

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

March 25, 2019

Do exactly what we need so far.
Fully customizable and easy to set up.
Allow us to be transparent with the customer.

MyParquet
France
9 months using the app