Reviews (1,452)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing sales with its robust pre-order management for both "in stock" and "made to order" items. They appreciate the ease of installation and navigation, along with customizable features that automatically switch "add to cart" to "pre-order" when items are out of stock. The app is noted for its reliability and functionality, which helps maintain sales during stock-outs. Customer support is also praised for its efficiency and responsiveness, with special mentions of helpful staff like Alina who provide personalized assistance.

Edited December 12, 2022

just what i like a great app, easy to set up and great support staff, Nicos solved my only small issue straight away!

ClearGainz
United Kingdom
11 months using the app
Website on Demand Studio, LLC replied December 13, 2022

Hello to our friends at ClearGainz

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited November 20, 2018

4 days into our trial and we're really loving this app. Our customers can pre-order seamlessly and it merges nicely with our shopify inventory and
incoming transfers.

Preggy Plus
Trinidad & Tobago
11 months using the app
March 30, 2023

Very good support, Josh has been awesome and the app is really good. We got a lot of pre orders sales thanks to this that we wouldn't have otherwise

ZEDE Paris
France
11 months using the app
Website on Demand Studio, LLC replied April 3, 2023

Hello to our friends at ZEDE Paris

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited January 22, 2021

Update: We did a template update and didn't realize it impacted our Pre-Order app... I chatted Pre-Order Now and rec'd help immediately. Vlad jumped into our theme and had us back to business w/in minutes. Amazing support! This app has saved us! All was manageable until the Corony hit and back orders went from a few days to several months. The best app I've found to set proper customer expectations and keep customers updated. This app is super easy to use and very intuitive. Highly recommend!

Tuff Stuff 4x4 & Tuff Stuff Overland
United States
11 months using the app
Website on Demand Studio, LLC replied January 7, 2021

Hello friends at Tuff Stuff 4x4 & Tuff Stuff Overland

We appreciate the kind words, we are absolutely grateful for the kind words, we appreciate the kudos and we are happy we could assist you! We wish you all the best on your e-commerce journey :-)

-Melissa & The Pre-order Now Support Team

February 16, 2023

Very fast, great work thank you for fixing my pre order button. fixed it in less then 5 minnutes!!!!

BAYROOWASHERE
United States
11 months using the app
Website on Demand Studio, LLC replied February 17, 2023

Hello to our friends at BAYROOWASHERE

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

August 25, 2022

I had some issues with my Pre-Order button not popping up on my products. I decided to use the live customer chat and got greeted by Aman. He was nothing short of amazing and walked me thru some trouble shooting and I was able to get the Pre-Order button working again. Super helpful customer support.

Rocketbox Diecast Warehouse
United States
11 months using the app
Website on Demand Studio, LLC replied August 26, 2022

Hello to our friends at Rocketbox Diecast Warehouse

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Aman is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

November 17, 2021

So far, so good! I had a little trouble getting the badges to appear but the support staff was able to make it work for me within minutes of my request. Excellent customer service, and the app does exactly what it claims. A++++ Company

Freez Wholesale
Australia
11 months using the app
Website on Demand Studio, LLC replied November 18, 2021

Hello, Freez Wholesale & Team,

Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support.
We wish Freez Wholesale great successes and all the very best!
Cheers!

`Harish - Customer Success Team

October 30, 2022

I've used this app for a couple years now in two different stores. It does what needs to be done. I have the free and paid version in 2 different stores and both are great. Support is TOP, they answer really fast and fix problems.

Miellerie St Patrice
Canada
11 months using the app
Website on Demand Studio, LLC replied November 1, 2022

Hello to our friends at Miellerie St Patrice

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

Edited May 21, 2019

I had a little problem customizing the badge and the customer service gave me a pretty good support!!

cbdthailand
Thailand
11 months using the app
April 28, 2022

Just got the app and so far very happy with it and the quick customer service I have already received. Looking forward to seeing how it impacts sales!

Favorite People
United States
11 months using the app
Website on Demand Studio, LLC replied April 29, 2022

Hello to our friends at Favorite People

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team