Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, especially for out-of-stock items. It offers customizable features and integrates well with Shopify. The customer service is quick and helpful, often resolving issues within the same day. Despite a learning curve, its user-friendly interface and problem-solving capabilities make it a valuable tool for businesses.

Edited July 1, 2021

Great app. Customer service was amazing. Professional & quick to respond. Excellent experience! Highly recommend.

Bonnie and Kind
Australia
8 months using the app
Website on Demand Studio, LLC replied July 6, 2021

Hello friends at Bonnie and Kind

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Pre-order Now Support Team

Edited July 29, 2022

I am using this app to sell more, and inform my customers of longer delivery. The support is awesome, made custom code for my site so it fits - really nice. Had some more custom code, and the support was there instant and helped me out. Would recommend Website On-Demand to anyone else thats want to sell more! :)

Rios1931.dk
Denmark
8 months using the app
Website on Demand Studio, LLC replied March 24, 2022

Hello, friends at Rios1931.dk

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

May 13, 2020

The app is working well. It helps us with the preorder of our new collection. The admin of the app could be maybe a bit better (faster, easier to use ...), but it does what it should do. :-) thanks.

Fabini
Czechia
8 months using the app
March 16, 2023

The Pre‑Order Now WOD team have been seriously incredible. Set up was super easy and the customer support has been genuinely amazing. Answering questions and helping with issues so quickly!

Can't recommend this app enough for anyone looking to set up preorders for their stores!

Bridal Besties
Australia
8 months using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at Bridal Besties

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

June 30, 2023

Adding his app has made selling, sorting, and shipping preorders much easier! Excellent customer service from @Josh tonight fixing a glitch with our Shopify theme! Thank you.

Bayou Blanks
United States
7 months using the app
Website on Demand Studio, LLC replied June 30, 2023

Hi Bayou Blanks,

Thanks for the 5 star review! We're very happy to hear that Pre Order Now has made the preorder process for your store so much easier, we know that it can get complicated sometimes!

We always strive to provide the best customer service possible and we're thrilled to hear that you received excellent service from Josh!

Stephanie and the Customer Support Team

Edited August 4, 2020

Seems like set up is fairly easy. Have not finalized on page yet. Still working on installation set up.
I have one variant to do presale and is seemly easy to set up.

Sleepy Panda
United States
8 months using the app
Edited September 18, 2020

Seems to be working well and reducing the number of customer service enquiries we are currently getting.

Red Original
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied September 18, 2020

Hello friends at Red Original

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Red Original major success online!

Melissa & The Pre-order Now Support Team

February 24, 2022

Very helpful with their service, and fixing when things don't work out correctly! Useful to my store, and I appreciate their app

Manga Mate
Australia
8 months using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Manga Mate

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 20, 2021

nice app thank you it help me do pre order which i have been looking for......................................

shopsweizy
United States
8 months using the app
Website on Demand Studio, LLC replied March 24, 2021

Hello friends at shopsweizy

Thank you for leaving us this great review! We are happy you love the app :-)

-Melissa & The Pre-order Now Support Team

October 22, 2022

I love this APP, help us a lot indeed! And the customer service team are great! Quick response and very professional.

Not Just Pajama
Hong Kong SAR
8 months using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Not Just Pajama

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team