Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

October 26, 2022

カスタマーサポートがめちゃくちゃレスポンス早くて良いです。表示が崩れていたのですが、問い合わせたところすぐにサポーター側で作業して下さって5分程度で解決しました。とても助かりました。予約販売機能自体もスムーズに使えています。

CACTUS TOKYO公式オンラインストア|サボテンからできたサステナブルな革製品
Japan
8 months using the app
Website on Demand Studio, LLC replied October 27, 2022

Hello to our friends at CACTUS TOKYO公式オンラインストア|サボテンからできたサステナブルな革製品

私たちとコミュニティとあなたのレビューを共有してくれてありがとう.サポートチームが優れたサポートを提供できたことを嬉しく思います。私たちはすべての商人を支援するために上を行きます.あなたとあなたのお店が成功することを願っています!

Tanu & The Pre‑order Now Support Team

August 24, 2022

Amandeep in customer support is the absolute best! 10 Stars!!
The app fulfills many of the requirements I was seeking.
Definitely recommend!

HARD®
United States
8 months using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends at HARD®

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

June 7, 2022

App works well and is super easy to use. Anytime we had an issue the support has been super helpful.

Cura Home
United States
8 months using the app
Website on Demand Studio, LLC replied June 8, 2022

Hello to our friends at Cura Home

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app, and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

February 14, 2018

LOVE THIS APP COMPANY!!! WORKS AMAZING-SO MUCH BETTER THAN THE OTHER BIGGER APP COMPANIES. YOU HAVE A LOYAL CUSTOMER HERE!!!

Texas Sludge
United States
8 months using the app
February 19, 2021

We recently upgraded our online store to a new theme and in doing so our drop down menu kept freezing on us and our customers, big problem! I'd been working with the theme developer for several days until they determined that the issue was stemming from our Pre-order Now app. I reached out the support team here and within 2 hours they had the problem fixed and our website is now working better than ever. I'm so happy and they were also incredibly pleasant to work with. THANK YOU

The Groovy Plants Ranch LLC
United States
8 months using the app
Website on Demand Studio, LLC replied February 23, 2021

Hello friends at The Groovy Plants Ranch LLC

Thank you for leaving this awesome review here! We are glad we could help, don't hesitate to reach out to us with any more questions you may have :-)

-Melissa & The Pre-order Now Support Team

May 25, 2022

We installed this app on our new Shopify 2.0 store. To be honest we had a lot of bugs for a couple weeks until Josh got involved. He had everything fixed and working perfectly in less than an hour. Works great now and exactly what we needed!

Prolux Cleaners
United States
8 months using the app
Website on Demand Studio, LLC replied May 26, 2022

Hello to our friends at Prolux Cleaners

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Josh is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

December 20, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The support team are very quick to respond to any questions.

A7 EUROPE
Ireland
8 months using the app
Website on Demand Studio, LLC replied December 24, 2020

Hello friends at A7 EUROPE

Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-)

-Melissa & The Pre-order Now Support Team

March 29, 2023

I appreciate that they offer customizable displays to show that my items are on pre-order. They also have fantastic customer service. When you're in the app, there's a little chat bubble and Nicoz helped me troubleshoot some things pretty quickly. Highly recommend and worth the money.

Auralign
United States
8 months using the app
Website on Demand Studio, LLC replied March 30, 2023

Hello to our friends at Auralign

Thanks for sharing your review with the community and us. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

February 15, 2024

I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10

ASPYR Athletic Wear
United States
6 months using the app
Website on Demand Studio, LLC replied February 19, 2024

Hey there ASPYR Athletic Wear!

Thank you for the amazing review! We're thrilled to hear that Alina was able to assist you promptly and effectively. Providing top-notch customer service is a priority for us, and we're glad to have met your expectations.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Cheers!

Edited May 10, 2022

online chat are very helpful, defo recommend this app for your preorders. Thanks again to Rasheem amazing support when needed.

Skye's Home Store
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied March 28, 2022

Hello to our friends at Skye's Home Store

We are delighted to hear that you had a positive experience with the PreOrder Now app! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Jorge, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team