Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

April 15, 2021

So far so good. Still testing this app. Looks to be working fine as of now. Will report back with any issues.

threeomni
United States
5 days using the app
Website on Demand Studio, LLC replied April 22, 2021

Hi there,

Thank you so much for trying our app.

We can help you with getting the right look and feel that matches your brand perfectly. Just message us back at:
support@websiteondemand.ca

Best,
Robert and Preorder Now Support team

May 7, 2024

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HYPR GEAR
United States
About 1 hour using the app
Website on Demand Studio, LLC replied May 10, 2024

Hi HYPR GEAR team,

I noticed that you've already uninstalled our app. May we know the reason as to why you decided to remove our app from your store? Please also know that our support team is available to provide you assistance in case you have any questions or concerns.

We hope to do business with you again soon!

April 5, 2023

Slow to show the results on the product page
Not very intuitive for the customer to understand they are basically pre ordering and not ordering

Homekode
United Arab Emirates
About 21 hours using the app
Website on Demand Studio, LLC replied April 7, 2023

Hello to our friends at Homekode

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Pre‑order Now.

I am sorry to hear that the app did not work perfectly on your store. I'm VERY sorry about this, it is not at all what we aim for. We're always looking for ways to improve our service and app features, and your feedback is a valuable part of that process.

It seems that you uninstalled the app and left this review without reaching out to support for help. We have tried to reach you via email but did not receive any response. Please let us know the issues that you are facing so that we can help you. Please be assured that helping you fix any issues is our top priority. You can reach out to us via any of these channels:

Email: preorder-now@websiteondemand.ca
Phone: 1 (888) 779-3821
Live chat: https://websiteondemand.ca/pre-order-now/

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to help you get it right for your store.

Regards,
Pushpesh & the Pre‑order Now Support Team

March 8, 2018

Would have been a great product, but it was so slow and buggy, that it just wasn't worth the time to work it all out. Wanted to like this one!

Ssarchery
United States
About 21 hours using the app
July 15, 2024

gud

eché
India
5 minutes using the app
Website on Demand Studio, LLC replied July 18, 2024

Hi team! We are happy you think are app is good! Shoot us a note if there is anything we can help with so we can change the good to GREAT!

May 24, 2021

not sure on the process yet - seeing as it still hasn't shown to be working Looks like it has all the functions

MANAJ
United Kingdom
About 3 hours using the app
Website on Demand Studio, LLC replied May 25, 2021

Hi there,

It looks like you were having trouble with the setup.
Let's schedule a call and we'll guide you through the entire process-- it should be easy, then we can also show you all the benefits our app can provide Manaj. You'll be surprised! :)

Simply email us at support@websiteondemand.ca

February 29, 2020

cool app looks cool we will see how this goes lookimg forward to it i was looking fo a app that i could use

Hollywood Hair Bar
United States
About 1 hour using the app
December 6, 2019

Not sure whether this works properly yet as the settings have taken time to propagate through. But I hope it works. Will review again.

Percy The Park Keeper
United Kingdom
32 minutes using the app
July 1, 2021

havent tried yet. but kdañldkjaknsd kldjaskldjaklsdjalksd jdalkjdakld kljdaklmdasn kndalsjda kjdakljda kljads

Tipi Tent
Spain
22 minutes using the app
October 16, 2024

Abi Hellmich Art
United States
3 months using the app
Website on Demand Studio, LLC replied October 21, 2024

Hi there Abi Hellmich Art and team!

Thank you for taking the time to leave a review. We'd love to hear more from you though. Can you please tell us more about your experience? Is there anything we can do to improve our app?

We hope to hear from you soon!