Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

January 19, 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
United States
7 months using the app
Website on Demand Studio, LLC replied January 22, 2024

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

July 28, 2022

We use this app on two of our stores and have been very satisfied with it. Customer service is responsive and very helpful if you have any issues with the app. We've tried several other pre-order apps in the past three years and this one is the one that best meets our needs at a pricepoint which is very accessible.

🇦🇺 Australian Coastal Passion
Italy
8 months using the app
Website on Demand Studio, LLC replied July 29, 2022

Hello to our friends at 🇦🇺 Australian Coastal Passion

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 17, 2021

Once set up, this is fantastic. I'd say this is a "Must-Have" app for anyone experiencing any Covid-19 supply chain delays. Cost is fine. Can't knock it at all!

Heater and Spa Parts
Australia
8 months using the app
Website on Demand Studio, LLC replied January 18, 2021

Hello friends at Heater and Spa Parts

Wow! We appreciate this honest review! We are happy you think the app is a must-have! We wish you and your store great success! :-)

-Melissa & The Pre-order Now Support Team

Edited July 1, 2021

Great app. Customer service was amazing. Professional & quick to respond. Excellent experience! Highly recommend.

Bonnie and Kind
Australia
8 months using the app
Website on Demand Studio, LLC replied July 6, 2021

Hello friends at Bonnie and Kind

We are happy our support team has been so helpful! Thank you for leaving this awesome review!

-Melissa & The Pre-order Now Support Team

April 15, 2023

this was a super dope app. it was a little confusing at first but I got the hang of it. thank you for the opportunity

Universe VI
United States
8 months using the app
Website on Demand Studio, LLC replied April 17, 2023

Hello to our friends at Universe VI

Thanks for sharing your review with us and the community. We're delighted to hear that you like the app. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

Edited July 29, 2022

I am using this app to sell more, and inform my customers of longer delivery. The support is awesome, made custom code for my site so it fits - really nice. Had some more custom code, and the support was there instant and helped me out. Would recommend Website On-Demand to anyone else thats want to sell more! :)

Rios1931.dk
Denmark
8 months using the app
Website on Demand Studio, LLC replied March 24, 2022

Hello, friends at Rios1931.dk

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

May 13, 2020

The app is working well. It helps us with the preorder of our new collection. The admin of the app could be maybe a bit better (faster, easier to use ...), but it does what it should do. :-) thanks.

Fabini
Czechia
8 months using the app
March 16, 2023

The Pre‑Order Now WOD team have been seriously incredible. Set up was super easy and the customer support has been genuinely amazing. Answering questions and helping with issues so quickly!

Can't recommend this app enough for anyone looking to set up preorders for their stores!

Bridal Besties
Australia
8 months using the app
Website on Demand Studio, LLC replied March 17, 2023

Hello to our friends at Bridal Besties

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited August 4, 2020

Seems like set up is fairly easy. Have not finalized on page yet. Still working on installation set up.
I have one variant to do presale and is seemly easy to set up.

Sleepy Panda
United States
8 months using the app
Edited September 18, 2020

Seems to be working well and reducing the number of customer service enquiries we are currently getting.

Red Original
United Kingdom
8 months using the app
Website on Demand Studio, LLC replied September 18, 2020

Hello friends at Red Original

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Red Original major success online!

Melissa & The Pre-order Now Support Team