Reviews (1,464)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 24, 2022

Very helpful with their service, and fixing when things don't work out correctly! Useful to my store, and I appreciate their app

Manga Mate
Australia
8 months using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Manga Mate

Thanks for the awesome review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

March 20, 2021

nice app thank you it help me do pre order which i have been looking for......................................

shopsweizy
United States
8 months using the app
Website on Demand Studio, LLC replied March 24, 2021

Hello friends at shopsweizy

Thank you for leaving us this great review! We are happy you love the app :-)

-Melissa & The Pre-order Now Support Team

October 22, 2022

I love this APP, help us a lot indeed! And the customer service team are great! Quick response and very professional.

Not Just Pajama
Hong Kong SAR
8 months using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Not Just Pajama

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 30, 2019

I do not have my products yet, this app is perfect for preorders. Very user friendly, there are videos and tutorials. I am not tech savvy but I was able to follow along and set my page up

TheApeFit
United States
8 months using the app
March 13, 2024

Excellent customer service! Thank you!

Nolita
United States
3 months using the app
Website on Demand Studio, LLC replied March 18, 2024

Hey there Nolita and team!

Thank you for your amazing feedback on our support team! We work hard to ensure that we provide the best customer experience possible, and I'm glad we were able to help you out.

If you have any questions or need help, you know where to reach us!

Edited August 25, 2021

Exactly what I needed! I have so much custom code on my site (including custom add to cart buttons), that I was concern whether this would look wonky, but it looks absolutely perfect without needing to get our developer involved. The support team was available right away to answer some set up questions I had. Highly recommend.
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Adding an update since we've now been using the app for a few months. This has been a game changer for us, and I'm so so glad I installed it. With all the supply chain issues we've been dealing with, it allows us to continue to sell backordered items and avoid losing out on sales when we go out of stock. I had an issue today that required the team at Website On-Demand to do a custom adjustment to my theme so that we could get the pre-order button displayed in our collection pages, and they got it done within a few minutes. I am so impressed, I wish my web developer was this quick haha.

Rookie Humans
United States
8 months using the app
Website on Demand Studio, LLC replied June 1, 2021

Hello friends at Rookie Humans

We are happy it's exactly what you need! Thank you for giving us the benefit of the doubt! :-)

-Melissa & The Pre-order Now Support Team

Edited February 20, 2019

I needed a solution that would notify visitors that I could get an item (when it wasn't in stock), but that it would be 7-10 days until they would get it. This app made it possible for me to communicate this to shoppers in a way that they would still order it. This has been great for a new retailer with limited funds for inventory!

ecoimagine
United States
8 months using the app
March 7, 2022

I am getting ready to use this app for pre-orders on my website since product lead times are longer. The app adds some great functionality. The support I received from website on-demand with questions or alterations I needed was very quick. Definitely recommend the product knowing the support behind it is top notch.

PurelyXquisite
United States
7 months using the app
Website on Demand Studio, LLC replied March 8, 2022

Hello to our friends at PurelyXquisite

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Pre‑order Now Support Team

February 6, 2023

Aman was very helpful. He found my issue and walked me through the process of correcting it so I can be able to fix this issue in the future.

Mowe Clothing
United States
7 months using the app
Website on Demand Studio, LLC replied February 9, 2023

Hello to our friends at Mowe Clothing

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 28, 2018

Easy to install. We tried some other apps before didn't go so smoothly

Hellochocolatesg
Singapore
7 months using the app