Reviews (1,465)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

July 26, 2020

We have been using this app across 4 stores for around 2 years.
Working well, support is fantastic! Thanks team!

PALADIN SPORTS ASIA
Singapore
7 months using the app
Website on Demand Studio, LLC replied July 27, 2020

Hello to our friends from PALADIN SPORTS ASIA!

Thank you for leaving this fantastic review! We're glad that our app has been useful to you! thanks for your continued support, we really appreciate it! We wish PALADIN SPORTS ASIA major success online!

Melissa & The Pre-Order Now Support Team

February 16, 2022

Great support in getting the best results out of the app. You can just write them and they try everything to make it work with your setup.

burnerhelmet
Germany
7 months using the app
Website on Demand Studio, LLC replied February 16, 2022

Hello, friends at burnerhelmet

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Pre‑order Now Support Team

August 27, 2020

Easy to install and incorporate into our storefront, reasonable pricing. I love the pre-order discount feature, which can be applied through item tags, allowing me to run custom pre-order campaigns for different collections. We had a small hiccup causing some of the prices to appear incorrectly, but the customer service team jumped on it and figured out a fix in just a couple of days.

Timeless Tartans - a division of Alma Matters
United States
7 months using the app
Website on Demand Studio, LLC replied August 27, 2020

Hello friends from Timeless Tartans !

We appreciate this FANTASTIC review! We are glad our customer support was able to correct that! Don't hesitate to reach out to us if you have further queries!

-Melissa & the Preorder Now Support Team

Edited February 27, 2020

Helpful and Fast Customer Service! Easy installation and set up and nice display and functionality. We use this app on many of our Shopify stores and will continue to do so!

Shop AWOLNATION
United States
7 months using the app
April 1, 2022

タグや表示の件でご相談させて頂きました。
サポートの方が分かりやすく迅速にとても親切で熱心に対応してくださります。
いつもとても助かっています。
今後とも宜しくお願い致します。
表示は英語ですが翻訳しながら作業すればおおよそ理解は出来ます。

RadBlue
Japan
7 months using the app
Website on Demand Studio, LLC replied April 1, 2022

RadBlueの友達にこんにちは

熱烈なレビューをありがとうございます。今すぐ予約購入を楽しんでいるとのことで、とてもうれしく思います。サポートチームがお手伝いできることをうれしく思います。私たちはあなたを顧客として迎えることが大好きで、Shopifyストアの成功を支援するために常にここにいます!

乾杯、
PushpeshとPre-orderNowサポートチーム

Edited December 3, 2022

customer support is super fast and really helpful and it 11pm so I'm impressed. Nicoz allowed the badge to work on the theme I was working in on shopify. revision: a few months later needed more help and amandeep subbed in for Nicoz. still absolutely great service. and he simplified my issues with the use of tags. Thanks so much again!

Archerysource
Canada
7 months using the app
Website on Demand Studio, LLC replied November 15, 2022

Hello to our friends at Archerysource

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

August 25, 2022

This app is pretty good but the customer care is fantastic. Ultimately, with so many themes available there is always a possibility that an app like this won't work out of the box but with responsive support who are willing to dive into the code immediately to fix the issues, these problems are nothing to worry about.

Floor Fix Pro
United Kingdom
7 months using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends at Floor Fix Pro

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now, and we're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

May 9, 2023

Setup was quick, I was up and running in no time. Their support was responsive, helpful, and friendly.

Koffiracha
United Kingdom
7 months using the app
Website on Demand Studio, LLC replied May 10, 2023

Hello to our friends at Koffiracha

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited December 20, 2022

This app fits our current needs perfectly. We have had a couple of challenges that a chat with customer support solved quickly. Tonight I ran in to small issue, opened the chat window and Josh had it fixed in a matter of minutes.

lowerright
United States
7 months using the app
Website on Demand Studio, LLC replied December 22, 2022

Hello to our friends at lowerright

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 15, 2023

Help support was so fast and so easy to contact. They did a custom edit for my website within minutes. And the person who replied me knew what they were doing perfectly. By far the best app support I have encountered.

Thank you Josh

BetterSmile
Malaysia
7 months using the app
Website on Demand Studio, LLC replied February 17, 2023

Hello to our friends at BetterSmile

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Josh was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team