Reviews (1,379)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

August 13, 2020

We had some glitches with our theme and teh Website On Demand team fixed it for us straight away. We love using this app!

SALSAOLOGY Mexican Simmer Sauces
United States
6 months using the app
Website on Demand Studio, LLC replied August 13, 2020

Hello friends at SALSAOLOGY Mexican Simmer Sauces

THANKS so much for giving us 5 stars! We sincerely appreciate it and we are glad that you love the app ;-)

Melissa & The Pre-order Now Support Team

June 10, 2020

The support that I have received has been phenomenal. Amir and Robert are extremely helpful and fast to respond. Highly recommended :)

EZ Organic Shop
Australia
6 months using the app
Website on Demand Studio, LLC replied June 10, 2020

Thank you so much! Such feedback inspires us to become even better!

February 25, 2020

I love this app! This is so great for upselling. My sells have definitely gone up by offering pre-order items to my customers.

Planet Venus Creations- Out of this World Jewelry
United States
6 months using the app
January 20, 2023

Nicoz was awesome. Fixed my issue late at night. Greatly appreciated the help on this. I will be reaching out for help in the future.

Daisy Pop
United States
6 months using the app
Website on Demand Studio, LLC replied January 24, 2023

Hello to our friends at Daisy Pop

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Nicoz could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

April 6, 2021

Very Cool App. I wish the Pre-Order button could be customized, but other than that it seems great so far!

Infinitie Designs
United States
6 months using the app
Website on Demand Studio, LLC replied April 6, 2021

Hello friends at Infinitie Designs

Thank you so much for leaving us this great review :-) We appreciate it!

-Melissa & The Pre-order Now Support Team

April 28, 2022

I downloaded the app and needed help with something they replied super quick and helped me figure it out! Definitely recommend!

EEFitness
United States
6 months using the app
Website on Demand Studio, LLC replied April 29, 2022

Hello to our friends at EEFitness

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed. We appreciate the recommendation!

Tanu & The Pre‑order Now Support Team

June 30, 2020

There was a problem with my stores theme that prevented inventory from displaying as intended. Support was able to customize the code to make it work flawlessly! It was resolved within 24 hours, and it was a problem Shopify Expert developers or Shopify customer support couldn’t figure out. 6 stars if if I could!

Stage Four Motorsports
Canada
6 months using the app
Website on Demand Studio, LLC replied June 30, 2020

It's our pleasure! Thank you for your feedback and feel free to contact us anytime!

October 10, 2022

Great app, easy to set up and working smoothly.
The support helped me within minutes when I was facing a small problem with my theme's display.

Gigi
Belgium
6 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Gigi

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now and that our support team assisted you promptly. We love having you as a customer and are always here to help your Shopify store succeed! Thanks for the recommendation!!

Cheers,
Pushpesh & the Pre‑order Now Support Team

January 11, 2018

Very quick and effective support

Arcane Cards
United Kingdom
6 months using the app
April 14, 2020

The pre-order app works great!. We had an issue setting preorder quantity limits since we have a non-shopify theme. I reached out to the team and they responded right away and provided the solution. I highly recommend this app for pre-orders!

D'IYANU
United States
6 months using the app