Reviews (1,474)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, noting its user-friendly interface with customizable options and partial payments. A free plan is available for testing. The customer support is praised for its responsiveness and helpfulness, providing quick solutions, custom code assistance, and video tutorials. Merchants describe the app as a reliable and essential tool for enhancing sales strategies through effective pre-order management.

November 11, 2022

Nice lay out.The venture store front slides show doesn't work with this app.Add to cart pops up also and then the pre-order glitches in .this needs to be fixed so its seamless .

Special Misfits Apparel
Bermuda
11 months using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends at Special Misfits Apparel

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

August 5, 2020

This is a good app, it does what I wanted it to do. I would like it better if I could batch apply changes to multiple products and their variants at one time so their could be improvements done with it yet. I experienced one glitch with it that may have cost me a sale but as soon as I brought it to the attention of the app support team they were very responsive and had the problem fixed right away. I would not want to lose this app but I do hope they improve it over time. It is very user friendly.

Ride and Go Electrics
Canada
8 months using the app
Website on Demand Studio, LLC replied August 6, 2020

Hello to our friends fromRide and Go Electrics!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope Ride and Go Electrics is super successful online!

Melissa & The Pre-order Now Support Team

October 13, 2022

The customer service Nicoz gave us was outstanding. He was extremely prompt in replying and went the extra mile to assist us. Would recommend!

Vinteloper
Australia
8 months using the app
Website on Demand Studio, LLC replied October 13, 2022

Hello to our friends at Vinteloper

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 12, 2023

Amandeep was very helpful, took time out to help me figure out bug issues with app. only reason why it is not 5 stars is due to issues outside of Amandeep control such as speed. Other than that he was awesome

ExcessiveLove
United States
8 months using the app
Website on Demand Studio, LLC replied April 13, 2023

Hello to our friends at ExcessiveLove

Thanks for sharing your review with us and the community. We're delighted to hear that Amandeep was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 15, 2022

Support is very attentive and helpful with any issues you may have using the app. They also respond very quickly.

anOnlyChild
United States
7 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at anOnlyChild

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

January 28, 2021

works great and is very easy to use and understand. I was able to perform the duties for my launch of my store.

Irene Watch Company
United States
7 months using the app
Website on Demand Studio, LLC replied January 29, 2021

Hello friends at Irene Watch Company

Thank you! We appreciate this awesome review!

-Melissa & The Pre-order Now Support Team

November 28, 2023

The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.

Illa Tea
United States
6 months using the app
Website on Demand Studio, LLC replied November 30, 2023

Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!

Feel free to reach out if there is anything else we can do for you. Cheers!

October 17, 2021

Just installed and looks to be working great! I think this is just what I need for my wholesale store.

L & C Inspirations Wholesale
United States
6 months using the app
Website on Demand Studio, LLC replied October 19, 2021

And it's our pleasure to be a part of your Wholesale journey. Thank you so much for the review, we appreciate this big time!

Pizza time!
Cheers!
-- Chud and the Preorder Now Support Team

June 25, 2023

I had an issue setting up the app but the customer service team was awesome at helping me resolve this issue. Thank you!

DETROIT’S FUTURE IS FEMALE
United States
6 months using the app
Website on Demand Studio, LLC replied June 26, 2023

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our customer service was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Stephanie & The Pre‑order Now Support Team

August 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Kristin's Great Finds
United States
6 months using the app