Reviews (1,376)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

Edited March 12, 2020

The app looks good and very useful for our business. Hopefully, it will increase revenues so that it's worth buying the app.

Maskon.ca
Canada
6 months using the app
June 30, 2020

Very easy to set up. Start getting pre-orders almost instantly. Definitely get this app if you want to keep your pre-orders organized.

Honey's Child Boutique
United States
6 months using the app
Website on Demand Studio, LLC replied July 3, 2020

Thank you! Good to know that you find our app useful :)

October 2, 2019

Excellent app. Fairly easy to setup and customize. Being able to select individual products to activate while leaving all other products unaffected is the best feature, especially when drop shipping.

Herbos Equipment Limited
New Zealand
6 months using the app
May 16, 2020

Works super well! So easy to set up and customize. Love that it calculates how much it's made from pre-order :)

Wonderstruck Styles
Malaysia
6 months using the app
Website on Demand Studio, LLC replied May 25, 2020

Thank you! We are glad we could be of help. Don't hesitate to reach out!

Edited October 4, 2021

Very responsive customer service. Took some time to get a few things sorted, and the follow-up was excellent! Thank you for jumping into action to streamline everything! We've just launched our pre-orders, and it's a great experience.

Enda
United States
6 months using the app
Website on Demand Studio, LLC replied September 29, 2021

Hi friends at Enda,

Thank you so much for this :)
We really appreciate your time in writing and modifying your review. Glad we've averted our previous issue.
Would you be kind to change the star ratings, just to align it with your review?

Sincerely,

-- Chud and The Preorder Now Support Team

May 10, 2022

Ich habe die App für unseren Onlineshop benutzt. Sehr gute Menüführung und einfache Handhabung. Sehr guter Support

bottlesofmallorca
Switzerland
6 months using the app
Website on Demand Studio, LLC replied May 10, 2022

Hello to our friends at bottlesofmallorca

Vielen Dank für die tolle Bewertung. Wir freuen uns zu hören, dass Sie eine positive Erfahrung mit unserer App gemacht haben, und wir freuen uns, dass unser Support-Team Ihnen helfen konnte! Wir wissen Ihr Geschäft wirklich zu schätzen und sind sehr dankbar für das Vertrauen, das Sie uns entgegenbringen. Wir möchten großartigen Kunden wie Ihnen für Ihre großartige Unterstützung danken!

Tanu & The Pre‑order Now Support Team

April 22, 2021

Works well. Good stock keeping options. Like the banners on product pages. Quick and easy to use.....

Leosun
United Kingdom
6 months using the app
Website on Demand Studio, LLC replied April 22, 2021

Hello friends at Leosun

Thank you for this great review ! :-) We wish you and your store all the best on your e-commerce journey!

-Melissa & The Pre-order Now Support Team

Edited January 13, 2021

This app helped us a lot in providing options and information to our customers to pre-order while some of the stocks are out-of-stock at the moment and keep customers engaged instead of bounce off.

Avo Living 森悠原舍
Hong Kong SAR
6 months using the app
Website on Demand Studio, LLC replied January 15, 2021

Hello friends at Avo Living 森悠原舍

Thank you so much for leaving us this kind review! We are glad that you love the app! Thank you for your support :-)

-Melissa & The Pre-order Now Support Team

February 16, 2023

I changed themes and had a problem. Opened a chat and, voila, the agent fixed the problem. It literally was that easy.

Dandy Technology
United States
6 months using the app
Website on Demand Studio, LLC replied February 17, 2023

Hello to our friends at Dandy Technology

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

September 26, 2022

Some of the settings aren't that intuitive but the service/support is amazing. Always within a minute or two and always patient and great. Aman helped me this morning and absolutely killed it!

Sofort
Canada
6 months using the app
Website on Demand Studio, LLC replied September 27, 2022

Hello to our friends at Sofort

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. We are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team