Reviews (1,376)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.

July 30, 2020

The developers were extremely quick and were able to provide an efficient solution to our small issue. Great app so far!

Avanti Nutraceuticals
United States
6 months using the app
Website on Demand Studio, LLC replied July 31, 2020

Hello to our friends from Avanti Nutraceuticals!

Thanks for leaving this awesome review, we're glad that our app has been useful to you! :-) Thanks as well for the kudos on our customer service, we really appreciate it.

Melissa & The Pre-Order Now Support Team

Edited October 12, 2020

Highly recommend this app, I used it for pre orders for the launch of my brand. Its very easy to use as well

Monton Noir
United States
6 months using the app
Website on Demand Studio, LLC replied October 13, 2020

Hello friends at Monton Noir

Thank you for leaving us this fantastic recommendation! We are glad it is working well for you so far! :-) Don't hesitate to reach out to us if you have any more queries!

Melissa & The Pre-order Now Support Team

May 1, 2019

So far so good.
I've installed the app then uninstalled it because I had some problems with that the BUY button still there, but then it turns out that it's from Shopify not from the app. so I installed it again, I just wish the support is a bit faster in replying. :)

Brain Tea™
Canada
5 months using the app
October 12, 2017

Pre-Order Now has been amazing for our business increasing revenue by 30% in the first month. Some modifications were needed and the developer Chris was a brilliant help! Highly recommended for any business.

Minimalist Jewellery
Australia
5 months using the app
Edited July 6, 2018

Set up only took 2 minutes. Haven't used it yet but will update my review after my store launches. Looks good so far!

Update: Wonderful app. I tried a couple of the other pre-order apps but this one was the best in terms of design. The other apps button looked unprofessional but this one really does match your theme. The customer service was wonderful, I ended up making a mistake from being tired and they were very understanding and kind. Highly recommend!

V Nitor
United States
5 months using the app
Edited October 26, 2021

There's definitely some set up involved, and I initially had some theme conflicts, but the support with Preorder Now helped work through it and made edits until it all looked and worked well. Looking forward to using it more!

Kirby Cove Active
United States
5 months using the app
Website on Demand Studio, LLC replied October 27, 2021

Jabir and the team went jumping when they saw this review. Glad we're able to help.

If you have other concerns or problems, support@websiteondemand.ca
We'll attack it likeour lives depend on it.

Cheers!
-- Chud and the Preorder Now support team

October 20, 2022

This app is exactly what I needed. Nicoz was also great at addressing my questions and concerns after install.

Courtside Sneakers
Canada
5 months using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Courtside Sneakers

Thanks for sharing your review with us and the community. We're delighted to hear that Nicoz was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

May 12, 2023

recommended if you need to indicate your product(s) is pre-order product
also
quick support if issues arise

tinytoes.ca
Canada
5 months using the app
Website on Demand Studio, LLC replied May 15, 2023

Hello to our friends at tinytoes.ca

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

Edited April 24, 2023

Just started with this app. I had issues with my theme and the support has been more then helpful. Aman helped me a lot customising the app to fit my theme. Thanks a lot!

Custom Lashes
Australia
5 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends at Custom Lashes

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

July 16, 2019

Excellent app, has many features and the interface is intuitive, so it's easy to work with. Great support too.

iSparkle Apparel
United States
5 months using the app