Reviews (1,379)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing pre-orders, especially for out-of-stock or upcoming items. Features like initial partial payment and customization options are highly valued. Some merchants have reported interface issues, but the customer service is praised for its efficiency and promptness, with specific commendation for Alina, Roel, and Zach from the support team. The app integrates well with Shopify stores, making it a reliable choice for many businesses.
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Fantastic idea and perfect execution. The setting although straight forward can seem a little overwhelming, but the set up video does a perfect job to walk through! Great start
Excellent and seamless process. Literally took a minute to set up. The theme instantly matched our store site.
Vraiment pratique, je vais tester ca sur 3 mois mais cela me semble pas mal du tout ! Je complèterai cet avis plus tard !
Amandeep was helpful and responsive. Will wait for the Spanish button options. thank you very much! I hope to use the feature a lot real soon.
Hello to our friends at CreadoresQueCreen
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that Amandeep was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
Easy to set up and works perfectly. And best part is that it is free if you only need it for 1 product! 5 stars!
Hello to our friends from Ultra Sparklers!
So nice of you to leave us 5 stars here on the Shopify app store!, we're glad you like the app, hope your online store sees huge success!! ;-)
-Melissa & The Pre-Order Now Support Team
This app is very useful to create discounts in a way that Shopify doesn't allow out of the box. The only drawback is that since it uses Draft Orders, you cannot combine the discounts from the app with an automatic discount (for example a BOGOF) from Shopify. Their support is excellent. A particular mention for Aman from their support. He is great!
Hello to our friends at Maltashopper.com
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Aman could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Very prompt technical support! Always available whenever I need help. Kudos! All the things we needed it pre-order are in this App. It has alot of features
Hello to our friends at Dolly and Dotty
Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Pre‑order Now Support Team
Having pre-order functionality is SO helpful for a small business like mine - either to validate a new idea or to make sure I don't have to make a large amount of stock which I might not sell. The support is also great - when I had trouble setting up the pre-order badge, Jorge fixed it for me instantly. Highly recommended.
Hello to our friends at Sleep Rituals - Luxurious sleep sprays
Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. Jorge is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Jorge, who we know will be delighted to read your comment. We appreciate the recommendation!
Tanu & The Pre‑order Now Support Team
So far, it's working really good for my site. I was looking for an app that allows my customers to pre-order products they really want. A guru shared the info with me and it seems to be doing exactly what I wanted. Thank you
Waiting to launch our store. Will update review after first sale. So far, very easy to use and navigate. *Update on 2/15/21:
Its been a few weeks since downloading the app. There was an issue with the first theme so we changed it and everything worked fine, at first. Set up was pretty simple and everything worked great. Until the first time an item sold out and pre-order was "active" for that product. The "Pre-Order" banner on the product will not show up, the "Pre-Order" button does not show up, it did not notify the customer at checkout of the pre-order status, and did not reflect it in the email. A second order was later placed with 2 of an item, when we had 1 in stock. It never notified the customer that 1 item was pre-order. My wife and I have attempted to contact the company by email and have left 3 voicemail messages in the last 6 days, each time the claim they will respond within 24 hours and never have. We are extremely disappointed with the customer service. If the issue is fixed, I will update the review and reflect the changes. If not, we will be canceling and requesting a refund as they have not delivered what was advertised and promised with the product. I hope you have better luck than we have. **Update: Customer service fixed the issue promptly after our last request. We appreciate making it right and function as advertised.
Hello friends at Nine Realms Athletics
Thank you for this honest review, we really appreciate it :-)
-Melissa & The Pre-order Now Support Team