Reviews (1,465)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 17, 2021

The team that supports this app have been amongst the very best I have experienced in my years as a long time store owner. And not only have they been responsive, the app works as described. Those are two things that cannot be said for other apps / developers. I would highly recommend Pre-order Now if it meets a need for your business.

Newrome Press
United States
5 months using the app
Website on Demand Studio, LLC replied February 18, 2021

Hello friends at Newrome Press

Thanks for leaving us this awesome review! We sincerely appreciate the kudos! We are happy we could help :-) We wish you and your store all the best!

-Melissa & The Pre-order Now Support Team

July 24, 2019

Nice app! Pre-order is easy to use and setup quickly, thank you!

Gem & Kitty
United States
5 months using the app
January 17, 2022

easy to set up, syncing with product listings no problem. would recommend. Instructional video helpful

queerkin
United Kingdom
5 months using the app
Website on Demand Studio, LLC replied January 18, 2022

Hello to our friends from queerkin

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation :-)

Tanu & The Preorder Now support team

May 1, 2023

Aman was very helpful and he fixed the problem within a few minutes. I was having issues with my checkout option on my website and through his help, the issue was fixed and resolved immediately. I am grateful for his help.

Blaque Etiquette Apparel Company
United States
5 months using the app
Website on Demand Studio, LLC replied May 2, 2023

Hello to our friends at Blaque Etiquette Apparel Company

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team

May 22, 2020

Really easy to use and tutorial is perfect. I like the youtube tutorial. This app does everything I need it to.

BarbozaStore
United States
5 months using the app
Website on Demand Studio, LLC replied May 25, 2020

Thank you so much! Such feedback inspires us to become even better!

March 15, 2019

Easy to use to launch products and categories that are not ready yet.
Changing and updating is no problem.

Honeybone
United States
5 months using the app
November 3, 2022

EXCELLENT CUSTOMER SERVICE! Amandeep listened to my issue with updating preorder shipping dates and helped me troubleshoot until we found the correct field that needed to be updated. Very happy small business owner!

Fern x Flow
United States
5 months using the app
Website on Demand Studio, LLC replied November 8, 2022

Hello to our friends at Fern x Flow

Thanks for sharing your review with us and the community. We're delighted to hear that you are enjoying Pre‑order Now and that our support is top-notch. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment.

Tanu & The Pre‑order Now Support Team

November 23, 2024

Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service

MINIML
Australia
Website on Demand Studio, LLC replied November 25, 2024

Thank you so much for your kind review! We’re thrilled to hear you’re loving the app and that our team could assist you effectively.

Providing great customer service is our priority, and we’re always here if you need anything else.

Edited November 30, 2019

Great app! Easy to use, has all the features I need for items on pre order. I also like that it sends an email to customers when they purchase and item on preorder and one that is not, letting them know it will all be shipped together.

Dreamland Baby
United States
5 months using the app
September 24, 2017

If you need a preorder feature this works great! If you need customization, level of service is also excellent.

The Evolution Of Sound
United States
5 months using the app