Reviews (1,513)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.

November 28, 2023

The service was immediate and and smooth, your company resolved my issue, so far I am very pleased. Amandeep offered great service.

Illa Tea
United States
6 months using the app
Website on Demand Studio, LLC replied November 30, 2023

Thank you for your kind feedback! Amandeep is one of our best specialists, he'll surely have a blast once he sees your review. Please let us know if there is anything we can do to make your experience even better!

Feel free to reach out if there is anything else we can do for you. Cheers!

October 17, 2021

Just installed and looks to be working great! I think this is just what I need for my wholesale store.

L & C Inspirations Wholesale
United States
6 months using the app
Website on Demand Studio, LLC replied October 19, 2021

And it's our pleasure to be a part of your Wholesale journey. Thank you so much for the review, we appreciate this big time!

Pizza time!
Cheers!
-- Chud and the Preorder Now Support Team

June 25, 2023

I had an issue setting up the app but the customer service team was awesome at helping me resolve this issue. Thank you!

DETROIT’S FUTURE IS FEMALE
United States
6 months using the app
Website on Demand Studio, LLC replied June 26, 2023

Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now and that our customer service was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Stephanie & The Pre‑order Now Support Team

August 4, 2019

Like the app, but it doesn't seem to find a result for my search half the time. I have another window open and see the exact title of the item I am looking for. Search with sku, partial sku, and text, all to no avail.

Kristin's Great Finds
United States
6 months using the app
August 17, 2020

So far so good. We will see how it preforms once fully set up.
I have only set up my first product fro pre order, it was easy enough.

Kiddimoto
Australia
6 months using the app
Website on Demand Studio, LLC replied August 18, 2020

Hello friends at Kiddimoto

We really appreciate you taking the time out to leave us this awesome review! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We wish you all the best on your e-commerce journey :-)

Melissa & The Pre-order Now Support Team

April 22, 2022

Fairly easy to use. Great customer support help. currently in my 14 day trial amd looking like i will be sticking with it

The Cosmetic Shop NZ
New Zealand
5 months using the app
Website on Demand Studio, LLC replied April 22, 2022

Hello to our friends at The Cosmetic Shop NZ

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre‑order Now. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Pre‑order Now Support Team

February 20, 2018

So simple and effective and easy to use. Love the app!

Everythingandmore Com
South Africa
5 months using the app
Edited April 23, 2019

I used this app to help meet sales goals since we are growing so fast that we are often out of stock a couple of times a month. I only which there was a way to generate a report with all pre-orders categorized by variant so that I could easily make a PO to send to my manufacturer.

Fitbeads
United States
5 months using the app
Edited June 1, 2022

The support was helpful and incredibly quick to respond. They resolved my issue quickly. The app was easy to use and accomplishes out needs.

MATE the Label
United States
5 months using the app
Website on Demand Studio, LLC replied April 25, 2022

Hello to our friends at MATE the Label

Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!

Cheers,
Pushpesh & the Pre‑order Now Support Team

September 27, 2022

I used this app to 1. allow customers to pre-order products that require time to prepare
2. allow customers to be notified when an item is out of stock 3. would like to be able to have more choices in which group of products to allow back in stock alerts (e.g. some seasonal items which will never be available again can have notifications disabled). I had some help with the setup but the online chat with Josh made things so easy, he settled everything for me within the hour. Much appreciated!

Pawspiracy
Singapore
5 months using the app
Website on Demand Studio, LLC replied September 28, 2022

Hello to our friends at Pawspiracy

Thanks for sharing your review with us and the community. Josh is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team