Reviews (1,461)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

December 3, 2020

The free-trail worked fine. I'm trying out the paid trail now. I will update you on the results. So far good!

Àse BodyCare (ah-shay)
United States
4 months using the app
Website on Demand Studio, LLC replied December 4, 2020

Hello friends at Àse BodyCare (ah-shay)

It's extremely nice of you to leave us this awesome review! We appreciate the feedback :-)

-Melissa & The Pre-order Now Support Team

Edited May 23, 2019

so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!

Marlo by Marlo
Australia
4 months using the app
June 13, 2022

I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review

Oh So Fancy
United States
4 months using the app
Website on Demand Studio, LLC replied June 14, 2022

Hello to our friends at Oh So Fancy

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Pre‑order Now Support Team

September 14, 2022

When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.

CockBlock Toys™
Canada
3 months using the app
Website on Demand Studio, LLC replied September 15, 2022

Hello to our friends at CockBlock Toys™

Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

November 2, 2020

There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future:
We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process.
Besides, showing a discounted price on the items on the collection page is a great feature too!

Iki Design Furniture
Malaysia
3 months using the app
Website on Demand Studio, LLC replied November 6, 2020

Hello friends at Iki Design Furniture

Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-)

-Melissa & The Pre-order Now Support Team

Edited October 12, 2022

I was not able to use the app for my store, possibly the settings or them on shopify BUT its a great app to have to help customers know which items are preorder and which are instock. Customer service is 10/10

Vida Mia Cloth LLC
United States
3 months using the app
Website on Demand Studio, LLC replied October 12, 2022

Hello to our friends at Vida Mia Cloth LLC

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Pre‑order Now Support Team

April 7, 2021

A little bit tricky to set up alone but the videos we're very helpful! Overall a brilliant app and we would recommend

Ivy Boutique Co
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied April 8, 2021

Hello friends at Ivy Boutique Co

We are happy you love the app! Thank you for leaving this awesome review :-)

-Melissa & The Pre-order Now Support Team

Edited August 13, 2017

Just getting started with the app and adding pre-order products to my website. A bit cumbersome to start. But figured out for the most part what to do and to navigate the app. Needs to have the options of pre-order now, pay later when product is available and ready to ship. Chris has been helpful.

Lone Star Collectibles
United States
3 months using the app
December 15, 2020

Good app but I can't find how to cancel my subscription, as I want to end it today. Find this very very disappointing.

Maison Deux
Netherlands
3 months using the app
Website on Demand Studio, LLC replied December 15, 2020

Hello!

Thanks so much for posting this question here! To cancel any app on the Shopify app store, simply remove that app from the apps section of your Shopify admin. This automatically cancels the billing connection for that app to your Shopify billing.

For specific instructions, see this convo: https://community.shopify.com/c/Shopify-Apps/How-can-i-cancel-an-app-with-Payments/td-p/679575

Does that help? So just delete this the app from your Shopify admin, and that cancels the app billing on our side automatically.

-Sean & The Pre-order Now Support Team

May 13, 2021

it was really nice and easy to set up as they explain everything before you actually do it, highly recommend for beginners and new business's.

L.A.Printss
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied May 14, 2021

Hello friends at L.A.Printss

Thank you for leaving this great review! We appreciate the kudos! Enjoy :-)

-Melissa & The Pre-order Now Support Team