Reviews (1,513)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and effective pre-order management, which boosts sales during stock resupplies. They appreciate the instructional videos and customizable options that tailor the pre-order experience. The support team is noted for their quick and effective responses, accommodating merchants across different time zones and languages.
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The pre-order now app is great! It simplifies the pre-order process in a myriad of ways. Glad I learned about it before launch.
Hello to our friends at Poindexter Apparel
Thanks for sharing this review with us and the community. We're thrilled to learn that you are enjoying Pre-Order now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
Really happy with the customer support. They did try to double the rate per month just because I changed shopify plans. But good support
Hello to our friends at Freak Athlete Essentials
Thank you for your glowing review. We're so happy to hear that you are enjoying Pre‑order Now and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Pre‑order Now Support Team
not exactly what I need - but probably the best of what's available right now. I have tried a few of the apps - and none are great... but this one is at least a solid good.
Hello to our friends from PodcastMerch.com!
Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful! We hope PodcastMerch.com is super successful online!
Melissa & The Pre-order Now Support Team
The free-trail worked fine. I'm trying out the paid trail now. I will update you on the results. So far good!
Hello friends at Àse BodyCare (ah-shay)
It's extremely nice of you to leave us this awesome review! We appreciate the feedback :-)
-Melissa & The Pre-order Now Support Team
so straight forward to use, performs how i need. super easy to integrate - the delayed updates are a little frustrating but thats the only challenge!
I am only rating 4 stars because I just starting using the app and so far so good. I'll return with an updated review
Hello to our friends at Oh So Fancy
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Pre‑order Now Support Team
Early support is effective for onboarding. We've had issues since in terms of Products showing as Enabled for Pre Order - but no Pre Order functionality. As with most 3rd party Apps, these guys are intent on sending Articles designed to fix problems instead of offering genuine service. It's only when you advise of cancellation that you get some movement. Kudos to the first App that actually supports their product and offers genuine value for money - they are thin on the ground. Pleasingly the glitch in their platform that was causing the failure has now been fixed and we are once again operational
Thanks for taking the time to write this review! We appreciate you giving us the chance to improve our product and services. I want to make sure your experience with Pre-Order Now is a smooth ride from now on!
Hannes Bez | Director of Customer Experience
The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.
Hi CJade Online Pet & Equine!
Thank you for your feedback! We're sorry to hear that you found the app a bit fiddly, but we're glad to know that you had a positive experience with our support team. Providing excellent support is a priority for us, and we're delighted to have resolved your issue promptly.
If you have any other questions or concerns, please feel free to reach out. We're here to help!
When I installed this app I did have a few problems. My pre-order buttons weren't working, and I didn't like the look of the pre-order message on my site. I considered uninstalling, but decided to try their support, and Amandeep saved the day. He fixed the problem, and customized the pre-order message to exactly how I wanted it to look. So although I had some issues, the customer service is excellent.
Hello to our friends at CockBlock Toys™
Thanks for sharing your review with us and the community. Amandeep is the superstar of our team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success!
Tanu & The Pre‑order Now Support Team
There is one outstanding feature in this app compared to the competitors, is customer support. We broadcasted questions through email before using these Apps in the marketplace and only received a reply from this app. While using this app, they responded promptly to our questions and help us enhance our requirements in a very short time. There are a few things that are good to have in the future:
We can batch marking the products in preorder instead of enabling them one by one. This will speed up the process.
Besides, showing a discounted price on the items on the collection page is a great feature too!
Hello friends at Iki Design Furniture
Thanks very much for your great review! We're glad that we were able to help you! if there's anything else we can do to help, please let us know :-) All the best on your e-commerce journey! :-)
-Melissa & The Pre-order Now Support Team