Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

January 24, 2024

I just started setting and the support was incredible quick and helpful. It's exactly the functionality I needed so I believe it will be a great addition to my shop!

Colorway Arts
United States
13 days using the app
Website on Demand Studio, LLC replied January 26, 2024

Hey there Colorway Arts and team!

Thank you for your wonderful feedback! Your review made our day!

Please don't hesitate to reach out if you need our assistance.

January 25, 2024

Pre order Now is a great app and their chat support team is amazing as well. They quick, professional and willing to assist with anything you may need I will highly recommend!!!! Alina was a great help and had great customer service skills

VitalElite
United States
11 days using the app
Website on Demand Studio, LLC replied January 29, 2024

Hi VitalElite team!

It was a pleasure helping you out! Thank you so much for your helpful and detailed feedback, we appreciate it. I'll also make sure that Alina gets recognized for the excellent customer service she provides.

Please let us know if there's anything else you need help with.

January 8, 2024

i havent used it yet, but i had some issues setting it up and the customer service was very quick and efficient at solving my problems

Salted Co. Fancy Cocktail Nuts
Canada
22 days using the app
Website on Demand Studio, LLC replied January 10, 2024

Hey, Salted Co. Fancy Cocktail Nuts and Team!

Thank you for your kind words, we appreciate it a lot! I'm glad that our support team was able to help you out with the issues you encountered.

If ever you stumble upon any other problems, or if you need any help, please don't hesitate to reach out to us!

January 9, 2024

Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.

GoodEggStuff
United States
19 days using the app
Website on Demand Studio, LLC replied January 12, 2024

Hi GoodEggStuff!

Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it.

Feel free to reach out if you need help with anything else!

January 24, 2024

Alina was really helpful when I had some difficulties. The response time was super quick and so far I am loving the app.

Just Blue or Pink
United Kingdom
3 days using the app
Website on Demand Studio, LLC replied January 25, 2024

Thank you for your wonderful review. We are honored to have you as a customer!

January 9, 2024

Highly recommend this app for any pre-order items for your store. Was having trouble figuring it out myself, emailed for help and got a response within the hour!

Delicate Souls
Australia
12 days using the app
Website on Demand Studio, LLC replied January 10, 2024

Hey there Delicate Souls and Team!

It's been our pleasure to help you out! Thank you so much for your feedback, we are very grateful to receive your praise.

If ever you need our help again, you know where to reach us!

January 4, 2024

Great support from Alina, was quick, supportive and answered all my questions with ease. Highly recommend.

Bubblgum
Australia
13 days using the app
Website on Demand Studio, LLC replied January 8, 2024

Hi Bubblgum and Team!

Alina is a gem, isn't she? I'll make sure that she gets the recognition she deserves. Your feedback will surely make her day!

Thank you for choosing Pre Order now for your store's needs. Please reach out if you need help with anything else!

December 27, 2023

Seems easy to use, looking forward to the 14 day trial run.

Thanks,
-Ollie

Ollie Innovations LLC
United States
19 days using the app
Website on Demand Studio, LLC replied January 3, 2024

Thank you for choosing Pre-Order Now Ollie Innovations LLC!

We're glad to hear that you're having an easy time using our app! We hope that you continue to use our app for your store's pre-order needs.

If you need help with anything, please let us know! Our team will get back to you as quickly as we can.

December 19, 2023

This app does what it says. Works well. We asked their staff to help change button layout and message position. One of their staff named Amandeep is really helpful. So easy communicates with him, and just done the job in 5 minutes. Amazing.
One suggestion is, this app should list product title, what product is related to customer notification email. Currently, it provides a variation ID, it can be searched in shopify to find related product. But you know, can be done better.
Overall is excellent. Highly recommend.

Double Bay Hardware
Australia
About 1 month using the app
Website on Demand Studio, LLC replied December 21, 2023

Hey Double Bay Hardware and Team!

This is one of the best reviews I've seen, ever! We appreciate your honest feedback about our app and the customer experience that our Specialists provide. We are very thankful for your support.

Please let us know if there is anything else we can do for you. Our team will be glad to help!

December 15, 2023

Very good. And simple

HIRACHY
Sweden
About 1 month using the app
Website on Demand Studio, LLC replied December 18, 2023

Hi there HIRACHY and Team!

We're excited to hear your feedback and thrilled to be part of your store's success! Thank you so much for choosing Pre Order Now.

Please let us know if you need any help!