Reviews (1,460)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited January 29, 2024

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.

Nina Nieves
United States
About 2 months using the app
Website on Demand Studio, LLC replied January 25, 2024

Thank you for your updated review team! We appreciate your kind feedback.

Please let us know if you need further assistance. Cheers!

May 14, 2024

Great and fast customer support service.

ANDREEVA
United States
4 months using the app
Website on Demand Studio, LLC replied May 16, 2024

Hi there ANDREEVA team!

We're thrilled to hear that you had a great experience with our support team! Thank you for taking the time to leave us feedback, this helps us a lot.

If you need further assistance, you know where to reach us!

April 15, 2024

This is my second year using this app. It's very reliable and works great!

IADORNME
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied April 17, 2024

Hey there IADORNME team!

Thank you so much for your kind feedback! We look forward to more years doing business with you and your amazing store!

If you need any help, please let us know. Our support team is always available for assistance.

January 14, 2024

Great experience with using this app! This app saved my sales when I ran out of inventory and the support team is top tier!

Kinkz Hair Products
United States
About 1 year using the app
Website on Demand Studio, LLC replied January 16, 2024

Hi there Kinkz Hair Products and Team!

Thank you so much for your wonderful and heartwarming feedback. Nothing makes us feel better than this, we are truly happy to know that we were able to help you out!

Please reach out if you need our help! Our support team is always available for you.

February 12, 2024

Sunny was super helpful and very polite in solving our issue, thanks!

Maiami
Germany
Over 2 years using the app
Website on Demand Studio, LLC replied February 13, 2024

Hi Maiami team!

Thank you for taking the time to share your positive experience with us! Sunny will love it when he sees this!

If you have any further questions or concerns, don't hesitate to reach out. We're here to help!

January 19, 2024

She was more than helpful and was easy to talk to definitely want her assistance every time I have a problem

Charged Lifestyle
United States
7 months using the app
Website on Demand Studio, LLC replied January 22, 2024

Hey there Ian!

Alina had a great time helping you out! Thank you so much for your kind feedback, this will make her day for sure.

Don't hesitate to reach out if you need our assistance!

October 20, 2024

Good

My Store
India
5 minutes using the app
Website on Demand Studio, LLC replied October 21, 2024

Thank you for the 5-star review team! We appreciate your support.

July 2, 2024

good

Masterpiece Co.
United States
13 days using the app
Website on Demand Studio, LLC replied July 4, 2024

We're glad that you liked our app Masterpiece Co.! If you need help with anything, just let us know. Thank you for choosing Pre-Order Now!

April 4, 2024

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Mother Earth Products
United States
25 days using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi Mother Earth Products!

We're overjoyed with your feedback! Thank you for letting everyone know that Alina did a great job supporting you. This will make her day for sure.

If you need further assistance, you know where to reach us!

January 29, 2024

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

Kimber Doll USA
Australia
Over 1 year using the app
Website on Demand Studio, LLC replied January 31, 2024

Hey there Kimber Doll USA!

We appreciate your recommendation. Thank you so much as well for your feedback, I'll make sure that Roel gets recognized for being so helpful.

If there's anything else you need help with, you know where to reach us!