Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to replace out-of-stock items with pre-order buttons, improving customer experience and potentially increasing sales. It's praised for its easy integration, user-friendly nature, and customization options. The partial payment feature is particularly appreciated. Despite some initial interface challenges, the app's customer service is commended for its prompt and efficient responses, even outside regular business hours.

January 31, 2024

Quick response and helpful

BodyByBree
United States
42 minutes using the app
Website on Demand Studio, LLC replied February 6, 2024

Hi there BodyByBree!

Thank you for making our day with your wonderful review! Our goal is to ensure we provide a world-class customer experience to our merchants.

Please reach out if you need further assistance.

November 11, 2023

The app is simple to use and provides value to our guests. The support team is responsive, prompt, and professional.

Kneaders Bakery & Cafe
United States
Over 1 year using the app
April 11, 2024

top very goood

BULLCARE
Italy
3 minutes using the app
Website on Demand Studio, LLC replied April 15, 2024

Hey BULLCARE team!

I'm glad that you like our app. We take pride in developing our app and we are thrilled to receive your feedback.

If you need any help, please don't hesitate to reach out to us!

November 8, 2023

Great, fast customer support

Rugged Valley NZ
New Zealand
About 2 years using the app
April 4, 2024

its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.

Nails By Yoshii
United States
3 minutes using the app
Website on Demand Studio, LLC replied April 8, 2024

Hi there Nails By Yoshii!

Thank you for your wonderful review! We're glad to hear that you're enjoying our app. We appreciate the feedback, this helps us a lot!

If you need any help or have questions, please feel free to reach out to us!

Edited December 3, 2023

After an initial negative experience, i am amending this review as they have gone above and beyond with their customer service. The app is good, i m testing now to see if sales uplift.

The Bee Store
Australia
About 2 months using the app
Website on Demand Studio, LLC replied November 24, 2023

Thank you for taking the time to let us know about this experience. I'm so sorry about this. I'll be reaching out to you personally to see how we can make amends. I've also made sure that the technical issue which resulted in this poor experience has been fixed.

Hannes Bez | Director of Customer Experience

December 8, 2023

Great support!!

MAI CHILE
Chile
4 days using the app
Website on Demand Studio, LLC replied December 11, 2023

Hey there MAI CHILE and Team!

Our support team had an amazing time helping you out! Thank you for making our day by leaving a 5-star review, we appreciate your support.

Please reach out if you need any help. Cheers!

February 22, 2024

Quick and good application

Revitalizex Nutrition
United States
2 minutes using the app
Website on Demand Studio, LLC replied February 26, 2024

Thank you for the 5-star review! Glad you found our app quick and effective!

February 26, 2024

great

Lucky Bean
United States
2 minutes using the app
Website on Demand Studio, LLC replied February 28, 2024

Thank you for your kind words Lucky Bean team! We appreciate your support!

October 31, 2023

Has everything we were looking for in features and ease of use, we're very satisfied with this app. As far as support goes, they have been outstanding with quick replies and fast fixes.

Factory Authorized Outlet
United States
11 months using the app
Website on Demand Studio, LLC replied January 5, 2024

Thanks for this review. We pride ourselves on our features and great service!