Reviews (1,460)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

February 9, 2024

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Foraged and Sown
United States
About 1 year using the app
Website on Demand Studio, LLC replied February 12, 2024

Hi there Foraged and Sown team!

We're delighted to hear about your positive experience with Alina! Providing an excellent customer experience is our priority, and we're glad she was able to promptly resolve your issue.

If you need any further assistance, don't hesitate to reach out!

August 14, 2024

muy bien

Inhala Soulwear
United States
5 days using the app
Website on Demand Studio, LLC replied August 16, 2024

Thank you for the 5-star review Inhala Soulwear and team! We appreciate the support.

May 29, 2024

Very useful

KAISONS WRLD
United States
About 2 months using the app
Website on Demand Studio, LLC replied June 3, 2024

Hi KAISONS WRLD and team!

Thank you for leaving us a 5-star review! We're glad to hear that our app is useful to your store. We hope to have a long and fruitful partnership with you and your team.

If you need any help, please don't hesitate to reach out to us!

January 15, 2024

Customer service available, fast, and efficient :).

Kif-Kif Import
Canada
Almost 6 years using the app
Website on Demand Studio, LLC replied January 17, 2024

Hey there Kif-Kif Import and Team!

We appreciate your wonderful feedback for our support team. They work hard to ensure that they provide the support needed for all of our merchants and we take pride in the quality of service they give.

Please let us know if you need help with anything else!

January 10, 2024

Alina did a great job helping me with my issue

Fox Air Power LLC
United States
About 3 years using the app
Website on Demand Studio, LLC replied January 12, 2024

Alina never fails to amaze us with her support skills. Thank you for your kind feedback! We will work hard to continue providing you with an excellent customer experience!

Please reach out if you need help with anything!

May 17, 2024

Great App and great service too.

Freudentier
Germany
Over 1 year using the app
Website on Demand Studio, LLC replied May 20, 2024

Hey there Freudentier and team!

Thank you for taking the time to leave us a review! We're glad that you liked our app and the service provided by our team. Your support is highly appreciated.

If you need help or have any questions, please feel free to reach out to us!

January 9, 2024

Highly recommend this app for any pre-order items for your store. Was having trouble figuring it out myself, emailed for help and got a response within the hour!

Delicate Souls
Australia
12 days using the app
Website on Demand Studio, LLC replied January 10, 2024

Hey there Delicate Souls and Team!

It's been our pleasure to help you out! Thank you so much for your feedback, we are very grateful to receive your praise.

If ever you need our help again, you know where to reach us!

April 20, 2024

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

BEVERLY BERG LLC
United States
About 20 hours using the app
Website on Demand Studio, LLC replied April 22, 2024

Hi BEVERLY BERG LLC!

I'm glad to hear that everything went smoothly during your installation! Thank you so much for the detailed feedback and wonderful review. We appreciate the support a lot.

If you need anything else, please don't hesitate to reach out!

January 18, 2024

Really good customer service. They are very helpful. I barely sent a request for help, and they fixed it right away. I highly recommend this app.

Blomster & Smil
Denmark
About 1 month using the app
Website on Demand Studio, LLC replied January 22, 2024

Hi Blomster & Smil team!

We appreciate your kind feedback, this helps us a lot! Our team is dedicated to providing you with the best possible customer experience, and I'm glad to hear they were able to help you out.

Please let us know if there is anything you need help with!

January 9, 2024

Works great. I love that it integrates buttons on the home page and collection pages to show that the item is on preorder. Highly recommend.

GoodEggStuff
United States
19 days using the app
Website on Demand Studio, LLC replied January 12, 2024

Hi GoodEggStuff!

Perfect! Your feedback is music to our ears. Thank you so much for taking the time to leave such a helpful review! We appreciate it.

Feel free to reach out if you need help with anything else!