Reviews (1,466)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pre-order management, noting it boosts sales with its easy setup and user-friendly interface. The customizable settings and clear shipping times enhance customer service and sales. The app is reliable across various businesses, and the customer support, especially from personnel like Alina, is praised for its responsiveness and helpfulness during setup and off-hours.

Edited November 2, 2018

Exactly as advertised and the support staff is the best I've ever dealt with. The app installed seamlessly and the support staff needed less than 12 hours to conclude my edits.

STS Footwear
United States
About 1 month using the app
July 26, 2017

Great app that helped me solve a problem.

Sokks1
United States
About 1 month using the app
Edited October 29, 2019

This app is excellent and the customer service is extremely fast. They quickly answered all of my questions. The app also included every feature that I needed for my website.

Christmas Trees In The Mail
United States
About 1 month using the app
July 4, 2022

Does exactly what it promises to do -- takes pre-orders with differing deposit amounts through customers' credit cards. Simple to implement. Great customer/technical support.

BarkerFun
United States
About 1 month using the app
Website on Demand Studio, LLC replied July 6, 2022

Hello to our friends at BarkerFun

Thank you for the glowing review. We're so happy to hear that you are enjoying Pre-Order now. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 2, 2019

I have used this app for a couple of weeks now. The support team are very responsive and helpful and the app does exactly what I need. Would highly recommend!

House of Knives
Australia
About 1 month using the app
Website on Demand Studio, LLC replied October 4, 2019

Thanks so much for using Pre-order Now and sharing your experience! Glad we could help :D

November 22, 2022

Probably one of the best support teams I have ever worked with!!! The product works great, and when there is an issue, they help!! A++

Preowned Powersports
United States
About 1 month using the app
Website on Demand Studio, LLC replied November 23, 2022

Hello to our friends at Preowned Powersports

Thanks for sharing your review with us and the community. We're delighted to hear that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I'm glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Pre‑order Now Support Team

October 12, 2021

I used this app to help me prelaunch a new set! It allowed for me to make orders during a slow shipping time! Was amazing for my business!

Ginger Chick Fit
United States
About 1 month using the app
October 13, 2017

Pre-Order Now has been great. It was exactly what i was looking for to get started. Very easy to use. Some modifications are needed depending on the theme and the developer Chris is extremely accommodating. Highly recommended for any business.

Bra Bar
United States
About 1 month using the app
Edited August 28, 2020

I ran into a minor issue and when I contacted them they went above and beyond to make some edits that'll support my theme.

MELUXXE
United States
About 1 month using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello friends at MELUXXE

A HUGE thank you for leaving this 5-star review here! We appreciate your support! Don't hesitate to reach out to us with any more questions you may have :-)

Melissa & The Pre-order Now Support Team

May 25, 2023

The app is simple to use and allows us to gauge demand ahead of product launch. The support is prompt and efficient which is important when you need to fix any issues that are blocking sales. Thanks team!

Greene King Shop
United Kingdom
About 1 month using the app
Website on Demand Studio, LLC replied May 26, 2023

Hello to our friends at Greene King Shop

Thanks for sharing this review with the community and us. We're thrilled to learn that you are enjoying Pre-Order now. We're delighted to hear that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Pre‑order Now Support Team