Preorderly • Preorder PreSale

Preorderly • Preorder PreSale

Reviews (150)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling pre-orders on out-of-stock and new items, helping to prevent revenue loss and gauge customer interest. It features easy installation, customizable pre-order messages and buttons, and automatic activation based on inventory levels, all while maintaining a professional look across various themes. Merchants also commend its stability and seamless integration with existing store operations. The support team is noted for being responsive and effective in resolving issues, enhancing the user experience and making it a reliable tool for optimizing pre-order strategies.

January 25, 2018

I'm sure it works... but having some teething problems.

Limited Edition Comix Collectables
United Kingdom
About 2 months using the app
Edited December 14, 2020

Great app! Works as described.
It is the only pre order app I could find (for a reasonable price) that allows you to sell current inventory as pre orders (not just sold out items), and to customise the pre order message for individual variants. E.g. if you have a product with 2 colours, but only one colour is available for pre order you can customise the customer end of the product page to show this clearly. My suggestion to the developers for an update to make this app much more efficient : on "Product Settings" when you are customising individual variants, it would be great to be able to select the variants you wish to edit and THEN apply settings in bulk to those variants. As it is, I have to open each variant one by one and apply the settings, even if it's the same settings over and over. Thanks :)

Impulse Boutique
Australia
About 2 years using the app
October 22, 2019

I used this app to help launch my leggings a few days early to gauge interest. The team was super helpful and responsive and even reached out proactively with documentation on how to have the app load faster on my site without me even asking. Great support team!

Reprise Activewear
United States
About 1 month using the app
June 7, 2023

Fairly simple app to set up - had an issue with the app disabling a few hours after going live, but live chat helped to solve this instantly. Thanks team.

BON MAXIE
Australia
About 1 month using the app
cnversion.io replied June 13, 2023

Hello to our friends in BON MAXIE!

We're truly grateful that you've taken a moment to share your amazing feedback with us!
Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Cheers,
PreOrderly Support team

August 11, 2022

This application has all the functionality that I want. Occasionally there is a lengthy delay between updates. At times some products don't work but the support is excellent for fixing these issues fast.

Calm Buddhi
Australia
Almost 2 years using the app
cnversion.io replied August 11, 2022

Hello to our friends at Calm Buddhi

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Preorderly Support Team

July 1, 2022

Absoultley love the app !. Its easy to install and its not complicated to use. Amazing customer service. I reccommend !!!.

Aamiyahlashayy
United States
About 1 month using the app
cnversion.io replied July 1, 2022

Hello to our friends at Aamiyahlashayy

Thank you for your glowing review. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation!!

Cheers,
Pushpesh & the Preorderly Support Team

July 13, 2021

The app works okay. It probably could work better and have better interface, but it does what it supposed to do. Recently we experienced issue with the app and unfortunately realised how unprofessional developer's support is and slow to resolve a critical for business issues. Support was so unprofessional that we will be looking to replace the app.

Queu
United States
Almost 3 years using the app
cnversion.io replied July 14, 2021

Hello, Queu Thank you for your feedback and we DEFINITELY want to get it right for you 100%, and this type of issue is very rare for our app.

We fully understand the frustration you have gone through and can assure you that we will work with you to get it solved at the earliest. It would be great if we jump on a quick call to resolve this issue. We are very sorry for the inconvenience this is causing you.

We do our best to increase the service quality of our app and services on a daily basis and look forward to reaching a resolution very soon. Please check your email for updates. We are working hard to get back to you as quickly as possible.

Here to help, and very sorry you experienced this.

Tanveer(Customer Success Manager) & The Preorderly Team

March 10, 2021

excellent app for pre-order when i was out of stock and great customer service very helpful very fast

Persik brand
United States
About 1 month using the app
February 3, 2023

Really good service. And product is working as expected!
They even helped me with other problems I had.

JoDis Shoes
Denmark
About 1 month using the app
cnversion.io replied February 4, 2023

Hello to our friends at JoDis Shoes,

Thank you for the glowing review. We’re really grateful and appreciate you taking the time to share your rating with us and so happy to hear that our app met your expectation. I’m glad we were able to solve your problem. We are always here to help you!
Wish you and your store great success!

Cheers,
Upselly and Preorderly support team

February 16, 2018

Haven´t tried yet, but looks pormissing

Sunwakes Sunglasses
Spain
Over 1 year using the app