Preorderly • Preorder PreSale

Preorderly • Preorder PreSale

Reviews (150)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling pre-orders on out-of-stock and new items, helping to prevent revenue loss and gauge customer interest. It features easy installation, customizable pre-order messages and buttons, and automatic activation based on inventory levels, all while maintaining a professional look across various themes. Merchants also commend its stability and seamless integration with existing store operations. The support team is noted for being responsive and effective in resolving issues, enhancing the user experience and making it a reliable tool for optimizing pre-order strategies.

June 18, 2021

This app is great when it works. Unfortunately most of the time it only pulls through the first few products from my store and does not allow me to select any others. I have installed and reinstalled in many times, such a shame :(

Mary Wyatt London
United Kingdom
5 months using the app
July 15, 2022

The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.

Wigiwama B2B
Latvia
5 months using the app
cnversion.io replied July 15, 2022

Update:

Victoria, the issue that you had been facing with the app is resolved. If you would like to give us one more chance, I will personally make sure that you are up and running in no time. Once more, my sincerest apologies for the inconvenience.

================================================================

Hello to our friends at Wigiwama B2B

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW.

I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. We have also initiated the refund for your both stores.

At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.

Regards,
Pushpesh & the Preorderly Support Team

April 26, 2023

So far, So great! I downloaded a bunch of different preorder apps, and this one was the only one that seemed to integrate seamlessly. When I had an issue, the team was VERY quick and very responsive! Super happy I found this app!

Color of Heat
United States
5 days using the app
cnversion.io replied April 26, 2023

Hi Kat,

We're truly grateful that you've taken a moment to share your amazing feedback with us! We're thrilled to hear that our app has seamlessly integrated into your store and also our team was able to provide prompt support.

Your satisfaction is our top priority, and we're committed to ensuring that our app continues to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Cheers,
PreOrderly Support team

December 13, 2020

Sometimes I cant just not figure out why the pre-order doesnt show. So I start from scratch. But unfortunately today I just dont seem to get it working. When it works its great tho!

The Sokd
Netherlands
3 months using the app
cnversion.io replied December 13, 2020

Hi! Our team sent you an email to help you with your issue :). Please check.
We are available at preorderly-support@codeinero.net 24/7 too. Thanks!

Edited June 24, 2020

Experienced difficulties right after installing the app. Asked for support and within less than hour all was sorted! Excellent customer service 10/10

Margot & Montañez
United Kingdom
5 days using the app
February 11, 2018

Perfect for my little virtual chocolate shop. I can manually show that a product is SOLD OUT and choose to allow pre-order if I like. I don't brag about my tech skills so suffice it to say this was easy to install, navigate and works great! Thank you Preorderly!

Lesaint Chocolate
United States
5 days using the app
February 12, 2018

This app is wonderful and exactly what I've been waiting for

Meks Boutique
United States
4 days using the app
September 19, 2020

It help me so much on receiving orders which is in pre-order status, It's can be easily done by specific products and collections. Also support team help me in customization to fix my theme style.

AnnaShopaholic
Hong Kong SAR
4 days using the app
September 26, 2018

So far the app is okay, but the ads for their other products make it a bit a annoying to use. Other than that it does its job.

OLEA Skincare
United States
About 2 months using the app
February 7, 2018

AMAZING SUPER EASY TO WORK WITH

-Poppin Hoez Team

Poppin Hoez
United States
2 days using the app