Preorderly • Preorder PreSale

Preorderly • Preorder PreSale

Reviews (150)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enabling pre-orders on out-of-stock and new items, helping to prevent revenue loss and gauge customer interest. It features easy installation, customizable pre-order messages and buttons, and automatic activation based on inventory levels, all while maintaining a professional look across various themes. Merchants also commend its stability and seamless integration with existing store operations. The support team is noted for being responsive and effective in resolving issues, enhancing the user experience and making it a reliable tool for optimizing pre-order strategies.

Edited January 22, 2021

It was a great help, I got closer to the style that suits me! Thank you very much. It's a pain to not support Japanese.

FKC BOYZ AND.
Japan
About 2 months using the app
April 16, 2018

This app is super helpful, easy to use and I love it!

Jewell Clip
United States
2 days using the app
February 5, 2018

Haven't used it, but remain hopeful. This app appears to be very useful for startups.

Statementoutlet Com
United States
About 2 months using the app
February 5, 2018

This is the great simple yet effective tool we needed

Kel Pls
New Zealand
1 day using the app
June 1, 2022

This app was very easy to set up and worked straight off. I asked for some help to change the button colour and font colour and Ajani was very quick to respond and make the changes for me.
I'm looking forward to seeing how this app helps bring in more sales

Rushmere Soaps
United Kingdom
1 day using the app
cnversion.io replied June 8, 2022

Hello to our friends at Rushmere Soaps

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Preorderly and that Ajani was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Preorderly Support Team

March 9, 2023

最初は設定が悪かったのかうまく思った通りに動作しなかったのですが、サポートの方が即座に丁寧に対応してくれるので、すぐに問題解決しました。最初に思った通りに動かなかったので星1つ減らしていますが、サポートがしっかりしているので安心して利用できそうです。

Beach Access
Japan
13 days using the app
cnversion.io replied April 14, 2023

Hi to our friends in Beach Access,

Thank you for taking the time to share your feedback with us. We're sorry to hear that the app didn't work as expected at first, but we're glad that our support staff was able to promptly resolve the issue for you.

We appreciate your honesty and understand that the initial inconvenience caused you to reduce one star in your review. However, we're happy to know that you now feel confident in using our app and that our support team was able to provide you with the necessary assistance.

If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and will continue to work hard to ensure that you have a positive experience with our app.

Best,
PreOrderly Support team

February 4, 2018

i still cant figure this app out. should be easy but its not for me.

Hebellc
Malaysia
20 days using the app
Edited July 20, 2019

I like this app, it looks professionally and modern on my site. I should mention though-one of my items that was sold did not notify the customer that it is a pre-order item, even though quantity was set to 0. When I contacted support the initial response was, that's not possible, which was kind of annoying because yes, it did happen I'm not making it up. Their follow up email told me to add a script to the backend of my site to make the app load faster. Regardless, I do like the app, it seems to work great and it's making my business life a lot easier.

Portland Apron Company
United States
10 days using the app
November 26, 2023

Customer service is top-notch! Zora helped me with all my issues. Their "Part of order is a pre-order alert message" is exactly what I was looking for, I couldn't find this feature anywhere else. They also cover features similar to other apps at a lower cost. Easy to use, amazing overall!

BonAppawtite
Canada
About 12 hours using the app
cnversion.io replied December 12, 2023

Hi there:)
Thank you for taking the time to provide valuable feedback. We're delighted to hear that we could meet your needs at your shop. Your satisfaction is our priority, and we want to assure you that we are always here to help. If you ever encounter any issues or have further requirements, please don't hesitate to contact us. Your input is crucial, and we're committed to making your experience even better.

Cheers,
Zora from PreOrderly team

October 14, 2020

recently switched over from pre-order app 2.0 since they sold it and the new owners don't care about customer service. So far preorderly works fine and the support was swift to make necessary changes.

HeyCurls
Netherlands
About 11 hours using the app