Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to continue sales even when products are out of stock, with features like automatic switch to "preorder" and customizable settings for specific variants or collections. Many praise its seamless integration with various themes, speed, and reliability. The app's cost-effectiveness and positive impact on sales are also noted. Additionally, the customer support is commended for its responsiveness and efficiency.

Edited October 25, 2023

It is a good app that helped continue conversions (during a temporary product outage due to supply chain issues). Support was responsive and quickly helped resolve my questions. Simple to install and configure. I highly recommend this app while you're temporarily waiting on more inventory.

Iron Doggy™
United States
Almost 3 years using the app
November 23, 2020

Preorderly is perfect for products that have a long due date.
This year especially, as COVID has caused lot of delays throughout. We have halved the amount of customer enquiries for due dates on products. Preorderly is easy to use, either default over all products that are out of stock. Or certain collections or products. You can also whittle down to the exact variant. We edit the Buy Now button to say Pre-Order or Buy to Order In, or any words of your choice.
Also add a message, we usually add the ETA of the product next to the Button. We have over 10,000 products, so keeping on top of it all is challenging. Improvements:
1. To be able to export the Products / Collections which are currently active on Preorderly.
2. An ETA date box which will notify us when the date is coming up or passed.

Slam69
United Kingdom
Over 2 years using the app
Edited December 14, 2020

Great app! Works as described.
It is the only pre order app I could find (for a reasonable price) that allows you to sell current inventory as pre orders (not just sold out items), and to customise the pre order message for individual variants. E.g. if you have a product with 2 colours, but only one colour is available for pre order you can customise the customer end of the product page to show this clearly. My suggestion to the developers for an update to make this app much more efficient : on "Product Settings" when you are customising individual variants, it would be great to be able to select the variants you wish to edit and THEN apply settings in bulk to those variants. As it is, I have to open each variant one by one and apply the settings, even if it's the same settings over and over. Thanks :)

Impulse Boutique
Australia
About 2 years using the app
August 11, 2022

This application has all the functionality that I want. Occasionally there is a lengthy delay between updates. At times some products don't work but the support is excellent for fixing these issues fast.

Calm Buddhi
Australia
Almost 2 years using the app
cnversion.io replied August 11, 2022

Hello to our friends at Calm Buddhi

Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Preorderly Support Team

February 16, 2018

Haven´t tried yet, but looks pormissing

Sunwakes Sunglasses
Spain
Over 1 year using the app
November 17, 2020

I had to contact the assistance a few times and they answered and solved my problems very quickly! It's also very convenient to manage my stocks

Jourca
France
About 1 year using the app
April 5, 2018

I would love to give this app 5 stars because its really easy to set up and is perfect for my store. However, there is no option for setting up down payments on pre-orders. Giving customer the option to pre-order for a 15% non-refundable down payment would be a huge incentive for our customers.

Otaku Anime Manga
Canada
11 months using the app
February 9, 2018

Great product! We've been looking for an option like this for a while.

Lorenhope Com
United States
4 months using the app
December 13, 2020

Sometimes I cant just not figure out why the pre-order doesnt show. So I start from scratch. But unfortunately today I just dont seem to get it working. When it works its great tho!

The Sokd
Netherlands
3 months using the app
cnversion.io replied December 13, 2020

Hi! Our team sent you an email to help you with your issue :). Please check.
We are available at preorderly-support@codeinero.net 24/7 too. Thanks!

March 9, 2023

最初は設定が悪かったのかうまく思った通りに動作しなかったのですが、サポートの方が即座に丁寧に対応してくれるので、すぐに問題解決しました。最初に思った通りに動かなかったので星1つ減らしていますが、サポートがしっかりしているので安心して利用できそうです。

Beach Access
Japan
13 days using the app
cnversion.io replied April 14, 2023

Hi to our friends in Beach Access,

Thank you for taking the time to share your feedback with us. We're sorry to hear that the app didn't work as expected at first, but we're glad that our support staff was able to promptly resolve the issue for you.

We appreciate your honesty and understand that the initial inconvenience caused you to reduce one star in your review. However, we're happy to know that you now feel confident in using our app and that our support team was able to provide you with the necessary assistance.

If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and will continue to work hard to ensure that you have a positive experience with our app.

Best,
PreOrderly Support team