Reviews (87)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 4, 2024

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

MìLà
United States
About 1 month using the app
March 27, 2024

Really great product with every feature needed for pre-orders. Not that easy to use/set up but awesome support, nice , competent and pretty fast.

ctrlX SHOP
Germany
12 days using the app
February 9, 2024

This app is perfect for what my business needed. It was hard to find an app that would allow me to defer capturing payments until a specified time. The support team is also great. I'll be using PreProduct for all of my future product pre-orders.

Grimmsbrook
United States
19 days using the app
April 10, 2024

Though I am still exploring the app, but Oli has already helped me a lot, awsome support!

Homerunpet US
Hong Kong SAR
30 days using the app
February 16, 2024

Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.

Fuzzy N Chic
Singapore
3 months using the app
November 21, 2023

Great app and Oli was super helpful in setting it up!

EqualityThreads
United Kingdom
8 days using the app
March 19, 2022

The best pre-order app that helps us roll out new items, collect deposits and manager orders. Kudos to Oli and Eliza, who are very patient and respond promptly to any question any time of the day!

Toysdachi
Singapore
Over 1 year using the app
August 22, 2023

I really appreciate the customer service at PreProduct, specifically Oli! The team at PreProduct is always able to help. I also have noticed that the app itself has gotten more updated and better than when we first started using it. Definitely recommend!

PatBO
United States
12 months using the app
April 6, 2021

PreProduct is the greatest Shopify add-on if you need to have the ability to pre-book items without having to charge customers until the product actually ships. It gives you the possibility to determine demand before committing to production and/or financing. This is a fantastic feature for many small businesses and the product support is even more fantastic. Highly recommended!

H-Street Skateboards
United States
12 months using the app
February 19, 2023

Oli and PreProduct team are very helpful and their response is quick. We have had a few settings necessary so far and received excellent support from the team. Highly recommended if you need a pre-order system for your shop!

ShigaTCG
Hong Kong SAR
12 months using the app