Reviews (76)

Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 31, 2024

Amazing high quality app, that does everything it's supposed to do without any glitches. I have to say the absolute best thing about this app though is the support! I've had many questions, across many emails and they were all answered beyond expectations; and in a timely manner. I literally had 5 replies, and a small customization done before another app could even reply 1 time to me, for one simple question. Oh, and even one of the co-founders was helping me via email. Can't ask for more support than that! I look forward to using this app for years to come, and helping grow our business with it.

Development Store
United States
About 1 month using the app
May 29, 2024

We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.

Living Entertainment
About 3 years using the app
April 17, 2024

This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.

Synclavier Digital
United States
Over 1 year using the app
April 5, 2024

PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions.

Great support, great app!

JessEm Tool Company
Over 1 year using the app
April 18, 2024

I've been using this app for about 6 months. I love it. I also REALLY love their customer support. They respond and fix issues really quickly and with care. I recommend this app and really appreciate what it allows me to do for my small biz... Thanks Oli !

United States
4 months using the app
May 18, 2024

We had some unusual and very specific needs which the app did not support. However, the support team was committed to helping us come up with a solution and invested many hours in support. The support team helped us develop a creative solution and we are successfully using the PreProduct to collect deposits for wholesale orders.

Amigo Provisions Company
United States
About 2 months using the app
March 18, 2024

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

Hilo Sports
11 months using the app
April 8, 2024

Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app.

Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.
About 1 month using the app
April 27, 2024

I believe this is the best app to correct downpayment, and what I love most about this app is the customer support.

Sweet Factory
Over 1 year using the app
April 4, 2024

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

United States
About 1 month using the app