Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 20, 2022

私は日本でshopifyを使っています。予約注文で商品が入荷してからクレジット払いができるアプリはここしか見つかりませんでした。英語での対応はとても親切でした。アプリやこちらのスタッフのヘルプでお陰でたくさんの注文を頂けました。
We are using shopify in Japan. This is the only app we could find that allows me to pre-order and pay by credit card after the item arrives. The support in English was very helpful. We were able to get many orders thanks to the help of the app and the staff here.

AZUTO store
Japan
8 months using the app
September 16, 2020

This app is really unique and easy to set up, with some features that I have not found in any other app. The support is REALLY helpful and you can count on them anytime you need. If I could I would give Pre Product a million stars, that is the best app ever!

Clube Importador
Brazil
8 months using the app
Edited January 13, 2021

This is a great app to create buzz and accept pre-orders on new products without collecting payments. The app is easy to use. Oli is amazing to work with, going above and beyond and communicating clearly with quick turn arounds. I highly recommend!

JunoActive
United States
7 months using the app
March 14, 2023

Run, don't walk and install PreProduct! We've been a very long time looking for the perfect pre order system and can happily report we've found it! The deferred payment options and flexibility are absolute game changers, and better yet - the support and service from Oli and his team is second to none. Could not recommend this solution more highly, 6 stars!

Accurascale
United Kingdom
7 months using the app
March 30, 2020

Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful

Typified
United Kingdom
7 months using the app
March 23, 2021

This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!

shredbrothers
Germany
6 months using the app
February 24, 2023

Oli and the team at PreProduct are always prompt with solving any set-up issues. The app itself is smooth and has a great user experience. It is helping us materially.

Ecoy
Australia
6 months using the app
Edited October 17, 2022

EDIT: Email was stuck in spam, devs are super responsive. This app sucks, not very customizable, devs aren't responsive to issues, also, the app will randomly redirect your products back to itself 2x. Not sure why it's doing that.

REMI Hair Extensions
United States
6 months using the app
PreProduct replied October 17, 2022

Hi there,
I think you might not be receiving our email replies. I replied about 10 minutes after you sent your email.

Feel free to send through an email to oli@preproduct.io and we'll get this sorted. I'll request temp access to your store in the mean time.

Oli

May 6, 2021

I used PreProduct for approximately six months whilst waiting for my plant pots to be made and shipped from overseas. I was specifically looking for an app that would allow me to accept pre-orders without charging customers as I didn't think anyone would want to give money to a brand new business and then wait weeks or months to receive their items. I also didn't want to have to take people's payment info in case this put them off pre-ordering, and also because I read that a payment can only be held as authorised for a short period of time. PreProduct was the only app I could find that offered exactly what I wanted! Customer service from Oli has been amazing throughout - he has always been so quick to respond and any issues/queries/suggestions I had were quickly and efficiently resolved. The app is incredibly easy to use and I couldn't recommend it highly enough.

Basil and Fleur
United Kingdom
6 months using the app
April 14, 2021

The app is easy to use and looks great! One of the best thing is customer support, it is super fast and efficient! I had an issue and in less than an hour it has been fixed. I'm impressed!

Unusual Foods
United Kingdom
5 months using the app