Reviews (35)
Refine
-
By rating
By far the BEST customer service we have ever received in response to a support request! If we could leave more than 5 stars, we absolutely would! The App Attic team, specifically Traian, went above and beyond to immediately answer our question, and deliver a custom solution to perfectly address our unique needs for our implementation within 24 hours of us submitting the question. In our conversation, Traian was very kind, professional, respectful, and understanding of our needs. Outstanding product, even better staff. Thank you App Attic!
Thank you for the wonderful review! We're thrilled to hear about your experience with our team. Your satisfaction is our top priority, and we’re here if you need further assistance!
The hype is real! Stellar customer service, Traian helped us set exactly the implementation we needed. They're fast and efficient, this is what a top customer service looks like.
Thank you for your review! I appreciate your kind words and I'm happy I was able to assist you :)
Works great, priced appropriately.
Thank you!
A new company took over, and made the app 100 times better. It makes a lot more sense now. They are also very receptive to feedback and make changes almost instantly. 5 stars.
Thank you for your kind words! We are so happy to hear that the changes made the app better. Also, thank you for your feedback - it was really valuable and it helped us further improve the app!
The LATEST - There is one thing that really stands out about this developer and that is you can sense that they truly do care about their clients and work to make everything work right. And that is where we are now. The template is perfect, the upload was quick, and even though I schedule a Zoom call to test it with the developer but I don't even have to. If this team had all the apps I needed, it would be a perfect one stop solution. Sorry for the prior tougher review but you all made up for it. Thanks Again! PRIOR - What was once a highly functional easy working app has become tedious and non-functional. Every month when I do an upload of new products and upload the activities of the price per unit it is never complete. I know I have alot of products but it worked the first few times, doesn't work anymore and the support that was once responsive just disappears. I am in the process of looking for another app that can do this but sadly there might not be one. It is too bad because I really liked this app and the people. But instead of getting better as time goes on, it reverts back to uselessness. PRIOR - Other than the quality and ease of use of this App, the customer service and assistance is equally fantastic. Very responsive and it add some value to the website. Great job!
Thank you for your feedback! We really appreciate it!
This app provides some of the best support I have ever experienced. I Highly recommend it to anyone needing to display unit prices for bulk products that contain multiple items.
Thanks Team.
Thank you for the review! We appreciate your kind words and we're happy we were able to assist you!
App has been great for displaying unit pricing. Traian from support helped walked us through a couple issues we were having to get it to display the way we want it. We enjoy working with this app/group!
We're glad we were able to help you and we really appreciate your feedback! Thank you!
This apps works great for our business and the support is nothing short of amazing. We had a small issue with one of our products not showing this app's functionality correctly and contacted the developer. They responded within an hour or so and even sent a screen video of the issue and the fix (which was not associated with this developer's app). This is top notch customer service and I highly recommend this developer! Thanks again for a great app and the great support!
We're glad we were able to help you and we appreciate your feedback! Thank you!
This app is great! I run an ecommerce brand that sells fabric, so needless to say having a price per meter option was absolutely necessary. I managed to install the app with ease, and have the results I wanted in minutes! Also, the support team is fantastic! They went above and beyond to make sure I was getting the full potential out of this app. I would highly recommend it.
Thank you very much for your review! We're glad the app met the needs of your fabric store!
If I could give them 10 stars, I would. Traian goes above and beyond to make sure that it suits your goals. He's incredibly responsive, kind, and excellent. The product is incredibly intuitive. You'll need to follow some easy and basic directions to set it up, but nothing challenging. When I migrated to a new theme, I needed support and he helped me in a flash. I'm excited to see what other features they add on next.
Thank you so much for your kind review and also for the feature suggestions - they are very useful and we'll definitely add them to the app over the next few months!