Reviews (58)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited May 30, 2020

Hi Folks, originally I gave a 3 star to this app as there was a lapse on my part on explaining my concern before and I had uninstalled it before someone could give me a hand. Working with the product manager yesterday and with the exchange of a couple of emails, not only they took a leap in helping me out to fix the problem, but also equipped me with the knowledge to be successful.

I have tried many pricing apps including a couple here in Shopify which are limited in their capabilities as well those which are external supporting likes of Shopify and Amazon.

This app is slick! It is as easy as it can get and takes all the complexity out to be able to intelligently manage the pricing and learning interesting info about competitors. After the guys help me, I have no reservation in recommending this product for your market intelligence needs. I spent and burnt lot of time doing this manually or using some other apps, but this by far is the best. It is vendor agnostic and crawls for competitor URLs quite comprehensively.

Montessori STEAM
Canada
About 2 months using the app
PriceMole replied May 25, 2020

Thank you for your Feedback and for updating your review after we were able to work together to find a solution. We are very glad that we could help answer your questions to get started successfully with PriceMole. We appreciate the confidence and trust you have in PriceMole and will continue to be here if you need help with anything else!

December 28, 2021

Excellent app works exactly as advertised. Dara in support is amazing fast response and resolves issues fast. Thankyou!!

Family Halloween Store UK
United Kingdom
About 2 months using the app
PriceMole replied January 3, 2022

Thanks for the awesome review, Dave! We are happy to hear the app is helping you save time through automation! We really appreciate you taking the time to share your experience with us—and we agree, we are lucky to have Dara on our team! We look forward to continuing working with you! Please feel free to reach out to us anytime.

July 13, 2022

As a tech reseller, being competitive in the ever-changing marketplace is incredibly important to us. PriceMole helps us maintain competitive pricing and profitability by monitoring some of our biggest competitors. Plus, the support team is top-notch.

Grayco
United States
About 1 month using the app
PriceMole replied July 14, 2022

Thank you for contributing your experience and turning it into knowledge for others! Please know that we are always here if you need any help with your automated price monitoring and repricing needs!

February 15, 2019

I used the app to find a price technique that we had trouble with and found several options with Pricemole. We loved the customer service from Angela & her team! They did a lot of work for us!

4th Street Tech
United States
30 days using the app
PriceMole replied January 19, 2020

Thank you so much for your kind words, Tonya. We really appreciate you taking the time out to share your experience with us—and we agree, we are lucky to have Angela on our team. We look forward to working with you again in the future!

May 8, 2020

This app is a game changer. Previously we'd spend hours trying to update our prices to match our competitors, now the app does it for us. It's made a huge difference to the amount of sales we make. It's not the cheapest app on the market but it's well worth its money. The team are amazing and so helpful. Jay especially is always on hand to help us out and is fantastic. Highly recommend to anyone with a big inventory that sells products that others also retail and need to stay competitive.

ScopeUout AU
Australia
29 days using the app
PriceMole replied May 8, 2020

Thank you for the insightful and detailed review! We’re so happy you are having success as well as saving time using PriceMole for competitor tracking and automating your repricing! We are so thankful for your consideration while helping us develop and grow our brand! Please feel free to reach out anytime if you need anything.

October 18, 2022

I used this app to monitor over 500 SKUs across multiple websites and it works great. What I really liked that was unexpected was the customer service and support behind the software. Very responsive team ready to provide insight and troubleshoot, or even jump in and fix the problem on their end without work on from our team. By the way the "troubles" were mainly user error. Special thanks to Dara, Jay, and Angela! Highly recommended.

L.O.L. Surprise! Official Store
United States
29 days using the app
PriceMole replied October 20, 2022

Thank you so much for your kind words, Reza. We really appreciate you taking the time to share your experience with us and are thankful for your consideration while helping us develop and grow our product. Please don't hesitate to reach out anytime and we will be happy to help!

January 15, 2019

It turned out not to be the best fit for our particular business. However, I strongly suggest people take advantage of the free trial because the support from PriceMole (and Angela in particular) was outstanding. 5 stars.

Flag Bikes
United Kingdom
16 days using the app
PriceMole replied January 19, 2020

Thank you for your response and kind words. I’m glad you enjoyed your experience with PriceMole and appreciate you taking the time to leave us a good review. Please let us know what we can do for you in the future, we look forward to hearing from you!

March 5, 2018

Excellent service, very helpful and friendly.

Great app!! Thank you.

Venturio
United Kingdom
12 days using the app
PriceMole replied January 19, 2020

Thank you for your response and kind words. I’m glad you enjoyed your experience with PriceMole and appreciate you taking the time to leave a review. Please let us know what we can do for you in the future.

April 5, 2022

This platform is SLICK. It's very well done and easy to use. I was surprised to find email analysis as well of my products. I honestly do like it but find the price a bit high for a small business. Still, it's well worth it and a great app.

Matero
United States
11 days using the app
PriceMole replied April 5, 2022

Hi Michael,

Thank you so much for taking the time to leave us a review!
It's Partners like you that allow us to constantly improve the way we do business!

We understand how important budgeting is for a small business and are always happy to work with your budget to find a suitable plan that works for everyone. We’re looking forward to continuing working together!

Please don’t hesitate to reach out to us anytime and we will be happy to help.

May 16, 2018

This is very nice app! Loved it.

Cisco Net Global
United States
10 days using the app
PriceMole replied January 19, 2020

Thanks for the 5-Star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to growing a successful partnership!