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THE WORST DROP SHIP COMPANY ON SHOPIFY. Customer Service is HORRIFIC. THEY DO NOT CARE ABOUT YOU AT ALL. You may have one or two orders that are ok, if you have one that isn't good luck trying to resolve anything with them. Pure incompetence. Should have paid attention to the bad reviews over the few good ones.
More like Print Awful.
No one ever answers the phone when I call and email responses are often inconsistent, "canned", condescending, and rude. When my customers receive crappy products it reflects poorly on me and my brand!
PrintAura does not act like a partner at all. It seems ALL they care about is padding their pockets while cranking out as many products (regardless of quality) as possible.. ...
Horrible turn around. An order was placed on January 13th and they sent an email on January 25th saying "The B100 - 6-12 mos - Berry in this order is currently out of stock. Would you like to replace this with a different color? Let us know.
All the best,"
No apolog, nothing.
I would NOT put your trust in this business unless you want to sabotage your business.
If there was an option for no stars Print Aura would receive it!
I consider myself a perfectionist to an extent and the idea of having someone print and ship my products to customers without me laying eyes on them first terrified me and the results of my experience with Print Aura is exactly why!
1. The turn around time was horrible. I placed an order well before any customer to "sample" the ...
Their website is extremely slow. Almost unusable!!!!
As others have said, I really wanted to like Print Aura. I liked their selection of Bella Canvas apparel and thought it would be a perfect match for what my store needed. That said, if I could give ZERO stars for everything Print Aura -- customer service, support, interface, and the ultimate product -- I would. Their interface is absolutely terrible, mock-ups are only for YOU -- they are NOT used ...
Slow turnaround time and overpriced. Terrible customer service. Much better options out there.
Selection is great. But the website is tedious and outdated. They don't understand the needs of their customers in creation process. If they had an easier software to use and mock up, they'd be the winners.
Update** Print Aura fully refunded both orders and put money in my account with them should I decide to give them a second chance. Their support staff worked well with me to refund my order and assured me that what had happened was rare.
My experience with print aura is extremely unsatisfactory! I have made two orders from them. The first I paid extra to rush through the printing process and ...
I downloaded the print aura shopify app because I felt as though the current t shirt fulfillment company did not have enough selection of products for my customers (i.e t shirt and sweatshirt styles and colors). After doing some research, I found print aura and was impressed with the variety of products they had. Still being weary because of the mixed reviews they have received, I decided to just ...