Printaura

We've used Matt for the last 6 months and have been very impressed with ship time, shirt quality, and customer service. Matt is great at what he does and is very responsive. Highly recommended.

In the beginning I selected Print Aura because of the variety of options of the apparel they had. With Original Hippie it's just as important how the clothing feel on as it does the design. Print Aura's app works well and they go above and beyond to give me the service that they believe their customers deserve daily. Their printing and in house abilities are exactly what I was wanting in a Print On Demand fulfillment company. I have complete peace of mind with that side of my business and never give it a second thought knowing they have me covered. I highly recommend them!
Dean Stockton – Original Hippie®

Matt over at Printaura is the most RESPONSIVE guy I've ever worked with - their customer service is top notch and I've never had an issue with them.

Printaura has a great and intuitive platform that's easy to use, very reasonably priced (in fact, I doubt you can find a cheaper print on demand company), and has let us brand everything from the shipping label using our own logos to using their warehouse address as the return label.

I highly recommend these guys.

After almost 2 months of trial and error and working with the people at Shopify and Print Aura, I have discovered Print Aura is NOT COMPATIBLE WITH UNDERGROUND THEME ICON.

When Print Aura asked me to try a different theme, it works perfectly.
If I want to use this program, I have to abandon my $180 theme

I changed to 2 simple themes and both work great

Do NOT use this printer! If I could rate them a '0' I would. The customer service is horrible and the turnaround time is slow. The website is clunky and you have to submit manual orders, which is time consuming.

And if a certain item is out of stock you won't be notified immediately. I submitted orders but I wasn't notified until more than a day and a half after I submitted my order. I then submitted a replacement order and that sweatshirt was out of stock. In my business, customers aren't able to order products that are out of stock or they are notified immediately. That type of unprofessional behavior creates a bad experience for my customers and for me.

There are better print on demand companies that offer a better experience from designing, to ordering, to customer service. Save yourself a lot of headache and stay away from Print Aura.

I have worked with Represent.com Printful.com Printfy.com Teelaunch; Custom Cat; Gooten ....Like... all of them! I'll tell you why I like Print Aura

PROS: The Variety of Apparel is number one here. My shop stands out because I can offer fashionable trendy styles and colors. For Instance Printful offers Bella + Canvas 8800 Women's Flowy Racerback Tank for 17.95 but only offers it in 4 colors where Print Aura that same style for LESS $17.50 in 23 colors. Customer service has always been very responsive and helpful!! I feel supported and they are my partners in pleasing my customers.
AND they have an off-the-menu option ( not listed on their website) for Overnight shipping if you, as a shop owner have one of those emergencies. Their quality is long lasting and consistent and I don't really have to worry about artwork wearing off too soon , like with some other producers

CONS: Sometimes their website is buggy and Yes their mock-up generator is very clunky but I do have a work around that requires manual labor on my end *but* I see it as an entry barrier between me and my competitors. Most people will just get impatient and go elsewhere. I will be giving them 5 Stars if they should making load product more seamless .

I really wanted to like PrintAura. They have a great selection of products. But their interface is wonky. Products are pushed in, and appear on the site, but they will show up as "sold out" when you try to checkout. They display as shopify products, not printaura products. It takes over half an hour for orders to appear on the PrintAura website. There is NO PHONE NUMBER for customer support. Too much hassle. Don't bother.

I feel bad writing this review because it’s not a nice one, but if I can save someone else from making the same mistakes I did, it’s worth it. I’m new to the apparel business. I chose Print Aura because they have the best collection of environmentally conscious clothing of any of the print on demand companies, although, I was able to find a great company that has enough to fill my store. I chose Print Aura before I had come onto the App Store on shopify so I had already spent five months with them having test designs made so that I could photograph them and get my website up before I saw the bad reviews in the App Store. When I saw them, I panicked because my communication with their customer service and the quality of their website had already given me problems. Basically their customer support is Monday through Friday via email with one woman named Cheryl. Cheryl would only respond to my email the next day so for example, if I sent her an email on Monday I knew I wouldn’t get a response back from her until Tuesday. She would also only respond to one question per email, so if in my initial email I asked two questions, she would only answer one. At that point, I would ask the second question over again and have to wait another day to get the answer back to that question. Her answers were curt. She was never downright rude, but I could almost see her eyes rolling when she opened an email. When I asked her for help linking Print Aura to Shopify, her reply was, “you just have to push it through.” Push what through?? I decided right before launching my site that I would slowly switch all of my products over to this other company that I had found and phase out my products on Print Aura. My opening day came. I made some sales and I emailed her and asked her if the sales had gone through just to make sure that we were correctly linked up, as she had been so vague about the process, I was nervous about it. I didn’t hear back from her for almost 5 days!! I had to shut my website down and I immediately switched all of my orders over to the other company and dealing with them has been like night and day. Their website is so user-friendly and they have live chat 24/7. I don’t want to name them because I don’t want anyone to think that this review is about anything more than a warning. To sum it up, the customer service at printaura is terrible! They caused me numerous sleepless nights and major major stress, not to mention lots of money. If I had to do it again, I would’ve done things differently, so let me be your trial by error and believe me when I say that there are far better companies out there!!

They entice you with their selection of sweatshop free/eco/american made apparel, then they send you the nice garments with garbage printing.

Horrible turn around. An order was placed on January 13th and they sent an email on January 25th saying "The B100 - 6-12 mos - Berry in this order is currently out of stock. Would you like to replace this with a different color? Let us know.

All the best,"
No apolog, nothing.
I would NOT put your trust in this business unless you want to sabotage your business.