Printaura

OUTSTANDING IN EVERYTHING THAT MATTERS: I have been a graphic designer for almost 22 years and am very picky about printers. I just made the switch to Garment Design on Etsy in 2020 and it took me about a year to find a printer that I could call “home”. I am overjoyed to have found my home with Print Aura for several reasons: 1) PRINT QUALITY: Print Aura puts print quality FIRST. My customers are RAVING about the quality of their Sweatshirts. And this is no small task because the Sweatshirts I use are 50 poly / 50 cotton, which are harder to print on. 2) CUSTOMER SERVICE: Working with Print Aura is like working with a small print shop with personalized customer service. Working with Cheryl, I feel like my orders are 100% cared about. I NEVER have to worry about the typical customer service problems that arise from working with one of the more “corporate” POD companies. Cheryl goes ABOVE and BEYOND in every situation. 3) SPEED: Print Aura consistently ships my orders faster than I expect. My customers love it!!! 4) SELECTION: Print Aura has access to one of the largest selections of garments I have seen, with multiple replacement options to deal with the worldwide stock issues we have been facing since COVID. I have peace of mind going into Q4 that I will have less stock issues than my colleagues that are using other POD companies. Thank you Print Aura and Cheryl for all you do!!!

I spent several months comparing t-shirt fulfillment companies and choose Print Aura based on the research. I am probably the biggest critic you want to ever run into, so I write this review with the strongest convictions. I realized within one week that I made the very best decision for my t-shirt company. The company's staff have been responsive to my phone calls and emails. One email was just seeking comfort that I had done my mockups correctly. Yet, they responded and gave me the reassurance that I needed as a newbie. The most impressive thing was I launched my website on Monday and by Friday, Monday's customers already had their t-shirts in hand. We went with the Next Level premium tees for our men and Bella Canva for women. We are blown away by the quality of the tees and the print on them. Our packages arrive with our brand clearly indicated.
I wish I could post pictures of how awesomely packaged my products arrived. I almost shed a tear, that's just how happy I was that I chose the right business partner in Print Aura. My product is in the best hands. It takes a lot to impress me and I'm rarely blown away, but I've been both this week. I'm happy!

We've used Matt for the last 6 months and have been very impressed with ship time, shirt quality, and customer service. Matt is great at what he does and is very responsive. Highly recommended.

Matt over at Printaura is the most RESPONSIVE guy I've ever worked with - their customer service is top notch and I've never had an issue with them.

Printaura has a great and intuitive platform that's easy to use, very reasonably priced (in fact, I doubt you can find a cheaper print on demand company), and has let us brand everything from the shipping label using our own logos to using their warehouse address as the return label.

I highly recommend these guys.

After almost 2 months of trial and error and working with the people at Shopify and Print Aura, I have discovered Print Aura is NOT COMPATIBLE WITH UNDERGROUND THEME ICON.

When Print Aura asked me to try a different theme, it works perfectly.
If I want to use this program, I have to abandon my $180 theme

I changed to 2 simple themes and both work great

I was a little hesitant to use PrintAura because of some of their reviews, but decided to give them a shot because their selection is huge.
I've been really pleased with the print quality and have only had one problem. One of the shirts had several small holes from where the printing solution had dissolved the shirt fabric. Panic! What if that had been sent to a customer!? I sent pictures to PrintAura and explained the problem.
I'm giving them a 5 star review because of the response. I sent the complaint off in the middle of the night. Within a few hours, I checked and saw that a replacement was already being processed. It was like 6 am, and way before normal business hours. I didn't get any notification, they just started fixing the problem. A little after 9 am, I received an email apologizing and officially informing me that a replacement was on its way. They explained what happened and assured me that it is a rare event.
I cannot complain about their customer service. I was blown away by how fast and easy it was to get this fixed. I may end up with a customer who gets a similarly damaged shirt, but with PrintAura handling everything so fast I'm confident that I can keep my customers happy.

Printaura is an excellent addition to my new busy. Not only do they have all my needs in one place they have an exceptional customer support.