The saying "you get what you pay for" sure holds true with this company. Considerably cheaper in price than its competitors but quality, consistency and customer service is at the same low quality. Orders ship between 3-15 business days, when you order two of the same product (colors or images, size etc are not the same.) Several orders have off set logos, or fade within a few washes. When my clients make a mistake and order the wrong size there is no way to change the order within 24 hrs of orders which is very difficult. If you want a low budget shirt with time frame not being a concern, this company works well. For a professional company who wants quality products, consistent orders, timely production and good customer service I would recommend using a different company.
Un Ri Valed
My biggest disappointment is they don't have an option for zero stars. They printed the shirts ($170 worth) for one of my customers and before the ink dried they folded the image on itself so when the shirt arrived it was all glued together on half of them destroying the product. In addition to that we use VERY high quality images and every single one (that wasn't messed up like I stated above) was blurry, edges over sprayed, and image off set. The product they produce is complete garbage! Oh and none of the sizes are accurate either. You would have better luck laying your picture on a blank shirt and trying to scare the image off the photo and onto the product you are making.
The men's sizing is for kids. There is no way that I, a small female, could fit into the men's 3XL. Screw it.
The Heritage Forge
Terrible quality, there were streaks with the print. But more importantly the overall images look worse than a group high school kids making t-shirts out of their garage. I am not one to write reviews but had to after being screwed out of $400 worth of samples. DO NOT USE
Alba Paris Art
I have worked with at least 8 different print on demand companies and I've only kept using 3. Print Partners is one of them.
I have been working with PP for at least 7 months. My customers love the tees and sweaters they print for me, I've even sold them at different events in person and my customers always come back.
If there is any issues with an order, like for example, the quality in some occasions is not up to standards (this happens with any other print on demand company), when I send them a picture of the print they fix it and send a new one.
Customer service is great! Ciara and Andrew are a 10/10.
I have been using print on demand companies since I started my business 3 years ago and this guys deliver, they are fast and they are reasonable, something not that easy to find, BELIEVE ME.
Will continue to use and recommend Print Partners.
Matching With Chloe
Although the customer service is really good and they actually have someone you can talk to, I was ver disappointed with their quality of products unlike other previous reviewers. I ordered a bunch of samples and there were so many things wrong.
1. There was a streak on my print so if that had gone to a customer, I would've gotten a complaint.
2. The print quality is not good. I do have to say their quality in shirts and sweatshirts are good...just not the ink.
3. I know they are working on it, but until it is fixed, I don't think I can use their app. Depending on the color of sweatshirt you choose, the screen print box doesn't match up...so if customers wanted to look at different colors, the image/graphic on the t-shirt or sweatshirt would be higher or lower (depending on the color)
4. Again this is something they're working on but the actual size of the image does not correlate with what you will actually get on the physical product for kid's clothing. The images on the kid's sweatshirt were all too small or too high.
They ended up re-printing everything I had ordered but it wasn't really any better so I will be going back to the original app I was using. I do plan to re-visit once some of the issues are fixed.
Sudden Victory Apparel
The set-up was very easy.
We placed a sample order of 8 shirts, it took 7 days longer then indicated to receive the shirts. There was no communication on when the items actually went to production. The quality was mediocre at best. We did a white logo on a colored shirt; on all of the garments, the color of the shirt showed though the white logo on the left side only. The garments could not be sold in their condition.
I love it. First time tried it and i have no regrets. the quality is perfect, price is right. Please keep it up
Seasonal Supply Warehouse
We have downloaded several print on demand apps and deleted all but 2 before launching products. This is one of the 2 we kept. The design is easy and we find the cost better than others. Found a couple of minor fixes we would like, but not deal breakers by any means, and we have been assured most of them are being addressed. Shipping has never been an issue, which was a sore point with our other POD vendor. We got an order this afternoon and we already have shipping info for it, so that is a win by us!
These guys stand out in a big way with Customer Service. Andrew took the time to walk through how they work before we placed our test order. They shipped our test order out very quickly and the quality was as expected. We had a couple of minor issues that were fixed without any delay. Literally every time we have needed assistance Andrew and the team have been fast to respond and find a solution.
Any POD app, or app in general will have some hiccups no matter who they are. How the people behind the app handle those issues is very important. Print Partners excelled at this, and the fact that the issue we had was minor was good too.
As a disclaimer, I rarely write reviews, only doing so if the service/product is awful and should be avoided at all costs, or excellent and I really want to spread the word. These guys are excellent.
Tactical 5 56
I've been trying a few different T-shirt providers. Print partners is a good product, but it's one on the more higher priced vendors out there, so your profit margins will be much less on the competitive market. The shirts themselves are basically doubled from wholesale costs, so in the end, your basically a sales rep for their company.
Another concern is the shipping time. On test-purchases it took them almost 10 days to get the product to us, which is much longer than most other providers out there. So they really need to work on their pricing, shipping charges (too high), and the time it takes to get the product to the purchaser.
We won't be using them until the fix those issues