Reviews (187)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its dynamic pricing and competitor tracking capabilities, noting significant boosts in sales and profit margins. They praise its intuitive dashboard for easy monitoring and rule-based automated price adjustments that lessen manual efforts. Real-time alerts keep businesses competitive. Users also appreciate the user-friendly setup and responsive customer support, which provides tailored strategies and proactive help during onboarding.

May 11, 2020

A brilliant app for any business in a competitive market. This app was one of the reasons I decided to migrate my entire website to Shopify. It solves the frustrating issues of price monitoring and also allows dynamic pricing. Over and above the awesome functionality, the app is quite user friendly and the support team is incredibly helpful.

MusicMajlis
United Arab Emirates
About 2 months using the app
June 27, 2023

The Prisync application has helped us to increase revenue. The team, including Arleen, have provided excellent support.

Bargain Avenue
Australia
About 2 months using the app
October 21, 2022

Good apps, clear format, easy use, fast responsive. Amazing support, Ercan is friendly and patient. Will definitely recommend it.

Glyn Hopkin Shop
United Kingdom
About 2 months using the app
Prisync replied December 15, 2022

Thanks for your review! ♥️ We are more than happy to hear your kind words about ease of use and support! 🙌

October 21, 2022

Great price monitoring as well as Shopify repricing and a very friendly and flexible support team. We have checked several price monitoring services and many are very expensive and have a high ongoing cost and Prisync offers us the level of detail and flexibility we need. Prisync offers 3 models of monitoring channel based, URL based or Hybrid. We are on a Hybrid plan which allows for finding new competitors, marketplaces as well as monitoring specific URLs manually. Within the 14 days free trial we tested the different setups and then agreed on the plan best suited to our needs and budget. the team did extend our trial period at no extra cost which was very helpful to be sure that this is the right tool. I found that Prisync costs roughly a tenth of rivalling tools, so it's great value for money. There are limits on the products that can be monitored, but no limits on the number of competitors to track against which is great for our business. It does take about a week for the tool to learn and aggregate competitors before the result can be fully evaluated. I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify based on pricing across Google Shopping, Amazon, eBay as well as manually added URLs of known competitors. We can track the price history and spot trends with the reporting that can be per product, brand or collection. You also get a dedicated account manager and support team that is at hand to help via email, chat, zoom or phone call and have found the team to be very helpful and responsive.

shop.enesco.co.uk
United Kingdom
About 1 month using the app
Prisync replied December 15, 2022

Thank you for this insightful and informative review! 🙏 We are glad to hear that you have a great experience with Prisync🤓 Our team is always here for you to offer the best solution and pricing plan for you to get the best out of Prisync!

“I would recommend this for anyone wanting to monitor prices as well as reprice your products in Shopify” hearing that made us very happy! Our team is here to help whenever you need! 👋

October 28, 2021

Tool does what it does and support is very good. I compared different tools before choosing this one, I chose them because of the quick and friendly professional support. Yesterday I made a big mistake, I accidently removed all products from the system... They were fast to recover my mistake from a backed. Very pleasant to work with

Moviparts.com
Netherlands
About 1 month using the app
Prisync replied November 4, 2021

It's mutual! Many thanks for your detailed review!
Whenever you need our customer success team is here for the help! :)

July 22, 2022

We use this app on 1500+ products, and it's mostly useful. In terms of Shopify it works flawlessly. Technical support is doing an amazing work as well.

Gate Automation Shop
United Kingdom
About 1 month using the app
Prisync replied August 17, 2022

1500+ Products. 💪 😎 Thanks for this review! Our team is here to support you anytime. ✨

July 20, 2023

We recently upgraded our account to allow Prisync to do the job of keeping track of competitive pricing that was a very time consuming, manual task before. The daily emails of any price changes and summary is a great help and has freed up time to use on other tasks

Highly recommended.

GTC
United Kingdom
About 1 month using the app
Prisync replied September 6, 2023

Great to hear that you are using features that helped you save time and effort. Daily emails and price summaries are significant features of our tool. You can also benefit from our product's frequent price updates and analysis features. Thank you for sharing your experience! 😊

April 4, 2023

Arleen was amazing and followed up regularly. They customised the app due to some issue with some URL which had advanced script running. in the end it was the better option and wokring well.

Fastron Electronics Store
Australia
About 1 month using the app
Prisync replied May 31, 2023

Thank you for your positive review! At Prisync, we prioritize providing a seamless experience for our customers. We're glad that you had a pleasant experience!

If you have any further questions or need assistance in the future, please reach out to us. We genuinely appreciate your support. ☺️

August 12, 2022

Great app for dynamic pricing. The customer support is great and super helpfull. if you have any question they response very quickly.

Dextro Energy*
Germany
About 1 month using the app
Prisync replied October 5, 2022

" If you have any question they response very quickly." 🤙 This is something we really care for as Prisync. Thank you for the kind words! 😊

October 19, 2021

Great app, so far very good. Great support from Ercan too. Would highly recommend this app for matching prices.

BikeParts.co.uk
United Kingdom
About 1 month using the app
Prisync replied October 27, 2021

Thank you so much for your feedback! We are delighted to know that our pricing intelligence tool was beneficial for you. :)