Reviews (210)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that significantly reduce manual work and save time. They appreciate the real-time competitor pricing data, which aids in making competitive pricing decisions to boost profit margins. The user-friendly dashboard, unlimited competitor tracking, and detailed analytics are also praised. Additionally, the app is noted for its reliable performance and responsive customer support, making the onboarding process smooth.

Edited August 14, 2025

Does not provide accurate pricing information. The true cost is most likely 10x to 50x more expensive than the prices displayed. So don't waste your time if you are not willing to pay 10 - 50x more than the displayed price.

And just to be clear and in response the comment below from the company. The pricing for this product clearly states that the cost is based on the NUMBER OF PRODUCTS. False. It is based on the NUMBER OF VARIANTS.

Don't try to pass off your misrepresentation of the true cost of your product as 'my misunderstanding'. Shopify should remove this product until it presents accurate pricing information.

Ciao Velo
Australia
5 days using the app
Prisync replied August 14, 2025

Hi there - first off, thanks for signing up for our 14-day free trial.

Our monthly plans & pricing are listed on our app store listing accurately & in detail, as reviewed & confirmed by the Shopify app review team multiple times.

We understand that the misunderstanding on your end arose due to the high number of variants in total in your assortment, increasing the need for space/capacity under our plans compared to what you anticipated before you signed up for our 14-day free trial.

We respect your decision not to move forward with our plans upon that clarification provided by our colleague Arleen & would be glad to help you out with our capabilities in case you change your mind.

Burc
CEO, Prisync

P.S. You have a fair point with the product count & variant count distinction, and we'll definitely work on that to avoid similar conflicts. Thanks!
P.P.S. Our team evaluated your feedback and revised the "Products" section to "Products / Variants" for further clarity for merchants. Thanks again.

October 20, 2022

I downloaded their app to see if it would help. I did not have a chance to use it and I was charged $199. When I scan through the app store and find apps I want to try there should be a place to keep them until I'm able to use

Tarps America
United States
21 days using the app
Prisync replied October 20, 2022

We are so sorry for your experience. As stated at the beginning of the free trial, after 14 days, you get charged our standard fees automatically - unless you uninstall the app. However, we have a 100% unconditional refund policy in your case & would be happy to help you with an immediate refund of that automatically charged $199.