Reviews (192)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate competitor price tracking and dynamic pricing adjustments, which saves time and keeps businesses competitive, especially on platforms like Google Shopping. It features a user-friendly interface, automatic competitor URL listings, and adaptable pricing rules. The app also offers detailed analytics and reporting tools to monitor pricing strategy effectiveness. Customer support is frequently praised for being responsive and helpful, providing proactive assistance and options for personal onboarding and training.

September 10, 2024

We’ve been using this price-tracking app for our eCommerce business, and overall, it’s been a game-changer for staying ahead of the competition. The app does exactly what it promises — monitors competitor prices in real time and allows us to adjust our pricing quickly and efficiently.
The dashboard is intuitive and well-designed. We can easily see competitor price trends, set up rules for automated pricing adjustments, and track our own pricing performance over time. The app does an excellent job of keeping us up-to-date with competitors' prices across various platforms. The price alerts are a lifesaver, especially in such a fast-paced market. One of the best features is the rule-based price adjustments. We’ve set specific rules so that our prices automatically adjust based on certain conditions, which has saved us a lot of manual work.
There is a room for improvement, too. While the real-time updates are great, I’ve noticed occasional delays or inaccuracies in the competitor price data. It’s not a dealbreaker, but it does mean I can’t rely entirely on the automation without double-checking the data.
And finally thanks for the customer support, who are very helpful about onboarding and understanding the platform and plans.

Kidsy
United States
About 2 months using the app
September 26, 2024

We started using Prisync about 3 months ago after using a different app to help us monitor competitor prices. We have found the Prisync system is far more intuitive, more reliable and more advanced than the other system. But the big winner is the support. Ercan and the team were incredibly helpful whilst we trialled and set up the system with responses always within 24 hrs. So far we are very happy with both the app itself and the support we have received.

Inspyer Lighting
United Kingdom
4 months using the app
September 24, 2024

Fabulous Support, Exactly what we were looking for and very well explained. The custom plan gave us everything we needed. 1 on 1 Support calls and online help is a massive bonus as we navigate our way through the App and learn more. So far it's much better than any other Shopify pricing App we have used and tested before. As with all of these applications its only ever as good as the information and effort you put in, and some mismatches are to be expected. Highly Recommended.

LUX-HOM
United Kingdom
About 1 month using the app
August 26, 2024

We recently had the pleasure of exploring Prisync, a dynamic pricing and competitor price tracking software, which was recommended to us by ChatGPT.
Our initial introduction to Prisync was facilitated by Ercan, who provided an insightful and comprehensive presentation of the product. Ercan took the time to thoroughly explain the features and functionalities of Prisync, ensuring that we fully understood how the tool could benefit our business. His professionalism and willingness to answer all of our questions made the experience both informative and enjoyable.

Prisync offers a user-friendly interface that simplifies the process of monitoring competitor prices and adjusting our pricing strategies accordingly. The automation features are particularly impressive, allowing us to save time and focus on other aspects of our business. The tool’s ability to provide real-time data and actionable insights has the potential to significantly enhance our decision-making processes.

In conclusion, our experience with Prisync has been highly positive, thanks in no small part to Ercan's exemplary support and guidance. We are excited to integrate Prisync into our business operations and look forward to the benefits it will bring.

Thank you, Ercan, for your excellent presentation and for clarifying how Prisync can work for us. Your professionalism and kindness are much appreciated.

Zaphino
Romania
About 1 month using the app
August 9, 2024

Prisync's updated user interface is highly intuitive, making our price management process much more efficient. The app’s feature of automatically listing competitor URLs on Google Shopping makes it significantly easy and convenient to use. We greatly appreciate Ercan's exceptional ongoing support during our trial period.

ECatering
United Kingdom
3 months using the app
July 23, 2024

The customer service has been a huge help and the platform works well. We still do have to manually input the links from our competitors into the app, but a few hours after you submit it, it tells you the price. If not they have an easy way to submit a claim to get it corrected. Haven't had an issue with the dynamic pricing either. One thing to keep in mind is that there is no field for the MAP pricing. We have developed a workaround for it outside of the app, but that would be the one thing I would recommend they add.

WindowCleaner.com
United States
About 1 month using the app
August 22, 2024

I've tried a few competitor price tracking tools and Prisync is the best!
Very easy to match prices and you can also match url's to make sure it's the comparison you want. Everyone at Prisync is so helpful and really fast to help when needed on live chat! They have a 14 day free trial, would highly recommend trying it!

youthandearth
United Kingdom
10 days using the app
July 26, 2024

The best competitor price tracking tool! We had been doing everything manually before but Prisync made it so easy for us. Their team is very helpful as well and always very fast in answering the mails and assisting with the onboarding process. Would definitely recommend to any company which is in need of a price comparison/tracking tool!

Boutique Rugs
United States
12 days using the app
August 20, 2024

Prisync is exactly what you need from a pricing software. Ercan is quick and easy to communicate with and helpful at every stage.

Ambientco
United Kingdom
2 months using the app
July 30, 2024

Brilliant customer support who will help onboard you and assist with any issue or questions you have. the system its self is very good at monitoring and repricing your products so that you are competitive in the marketplace.

Pet n Pony
United Kingdom
About 2 months using the app