Reviews (200)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting business efficiency and competitiveness through dynamic pricing strategies. They appreciate the automated rule-based price adjustments and real-time competitor price monitoring, which save significant time. The user-friendly dashboard, which shows price trends and metrics, and the ability to match competitor URLs for precise comparisons, are also highlighted. Merchants praise the app for its reliability and intuitive use, with a customer support team that is responsive and offers personalized onboarding, live chat, and detailed demos. Continuous improvements based on user feedback enhance the overall experience, making it a vital tool for maintaining competitive pricing with minimal manual effort.

Edited February 13, 2023

The team, especially Mustafa is extremely helpful! Highly recommend this app. Functional and also adaptable. The customer support is exceptional.

CameraClix
Australia
22 days using the app
Prisync replied May 31, 2023

Thank you for this review! It’s great to hear that you are satisfied with the service. Our team is always ready to help🤓

August 31, 2021

App is very intuitive and easy to use! 24/7 Support is very useful and reply quickly, special mention to Ercan who was very porfessional and knowledgeable when supporting our implimentation of the app and answering any queries - he even provided an introductory training video call. Quickly and easily track prices of product with select competitors! Great app and a great team - Thanks, Fair Deal Music.

Fair Deal Music
United Kingdom
22 days using the app
May 26, 2023

The onboarding with Prisync has been incredibly quick - which has meant we are able to hit the ground running with the pricing tool. It's very effective and comprehensive, and will allow us as a multi brand retailer to easily remain competitive in our market

Borough Kitchen
United Kingdom
21 days using the app
April 21, 2022

I've used the app for a bit now. Seems really promising! Great and friendly customer serivce, that are quick to respond.

FINICC
Denmark
21 days using the app
Prisync replied June 27, 2022

Customer support is one of our priorities within our services. Glad to hear that you had a pleasant experience! 🥰

July 14, 2022

We have recently tried out the Prisync software and we absolutely love it. Ercan helped us so much to understand the software and also to get everything set up. For E-com this is highly recommended to ensure you can win.

Beaut Flo
United Kingdom
21 days using the app
Prisync replied August 17, 2022

Very delightful to see this review! ✨ Our Customer Support team is there for help anytime. 💕

May 25, 2021

This app has been great. It's been really easy to set up, not only the basic visibility of the market but also the dynamic price too. It has also been nice to have an actual person to talk things through with and ask lots of questions, Ercan has been excellent at thoroughly answering them all via the live chat, video call tutorials and emails.

Hoover Direct
United Kingdom
21 days using the app
December 2, 2021

We are a small independent so keeping up with competitor pricing is time consuming, so this app is a must if you have comparable products sold in many other competitors, There are many options to go through and the team at Prisync were always there to help in the background even doing a lot of the work for you if you get stuck, I would recommend taken some time with Ercan at Prisync as he is so helpful and then you can get the app working for you, letting you know who is cheaper and allowing you to react fast, you can even set the price to automatically change if you wish. Thank you Ercan for all your help so far :)

Doug Brady HiFi
United Kingdom
20 days using the app
Prisync replied December 13, 2021

You've explained better than our marketing team! 🤓 Thanks for such a great review! 🤩

May 12, 2023

The product is very useful and provides a competitive advantage which allows us to be on top of our competitors on the market. Special thanks to Ercan who did his best to provide us with the bespoke solution we needed.

All features are awesome for instance the shopping channel setting manages to identify and show all possible products listed by the competitors, which saves a lot of time in market research, but the real benefit for us was the bespoke functionality which provided us with the much-needed option to manually add links from competitors we've found online (e.g. products listed under different brand names etc.).

Overall, a brilliant product that offers everything that a modern e-commerce company would need to be able to make informed decisions about its digital marketing strategy. I highly recommend this product!

Green4Life
United Kingdom
18 days using the app
August 19, 2023

100/5* THANK YOU!!! We are more than thrilled with this app!

We have been looking for a repricing tool for a long time, as we have some very price-aggressive competitors - but so far we have not been even remotely satisfied with any of them (too many errors, products not found, prices not adjusted despite manual URL entry).

Now we have discovered PRISYNC and we are SPEACHLESS! (We have just ended the 14-day trial period and now have a monthly subscription)
Finally, we don't have to worry about prices anymore and have a great competitive advantage!!!

The programme not only manages to "recognise" pretty much ALL products fully automatically - no, they even listed competitors for us that we had never heard of before. Prisync is really easy to use, has great features - and helps us as a start-up extremely to hold our own in the market with our big competitors!

PLUS: Special thanks to Ekin and Ercan - your support is fantastic! If there is the slightest problem, they arrange a short CALL and bang: the "problem" is solved.

We very much look forward to working with them for a long time to come!

Codeso Living
Germany
18 days using the app
November 19, 2021

This app has many features for both a beginner and advanced. I particularly like the csv export after price matching. Support is excellent

Brookfield Comfort
United Kingdom
17 days using the app
Prisync replied December 13, 2021

We are more than happy to hear that! 🙂