Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic price tracking and adjustment capabilities, giving them a competitive edge. They highlight its competitor recognition, dynamic pricing rules, and real-time market insights. The seamless Shopify integration, user-friendly interface, and easy setup are also praised. The responsive and problem-solving customer support team is commended. Merchants value the detailed reporting for strategic decisions, time saved from manual price tracking, and the ability to stay competitive in fluctuating markets. The bespoke functionality for adding competitor links and real-time market price fluctuation notifications are also appreciated. Merchants see this app as a valuable tool for increasing revenue and optimizing pricing strategy.

May 11, 2023

App does as promised. Works well, C/S is responsive, worth the money to get the visibility into competition and where we rank.

Easy Plumbing
United States
4 months using the app
Prisync replied June 15, 2023

We appreciate your review. 🙏

May 26, 2023

The onboarding with Prisync has been incredibly quick - which has meant we are able to hit the ground running with the pricing tool. It's very effective and comprehensive, and will allow us as a multi brand retailer to easily remain competitive in our market

Borough Kitchen
United Kingdom
21 days using the app
May 9, 2023

This app has been super helpful, we have been able to stay competitive with the app, the support has also been amazing!

Elite Perfumes
2 months using the app
Prisync replied June 15, 2023

We're glad to hear that you've had an amazing experience with our app & support team. 🤓 Our team is always here to help 😇

May 12, 2023

Outstanding pre-sales support from Ercan at Prisync! He patiently helped me with the configuration and setup of the tool.

Elite Fashion London
United Kingdom
23 days using the app
Prisync replied June 15, 2023

We're glad to hear that you had great pre-sales support! Including Ercan; our team is always here to help whenever you need! 😇

Edited August 23, 2017

Thank you to Prisync and their team for making the necessary updates to their App. They kept their word and we use this App everyday to save money and make more money!!! Thank you!!

Update to previous review. Since posting, the CEO of this app has been in contact with me and has assured me that they are now taking the necessary steps towards API automation. Once that is complete, this will truly be an invaluable tool for monitoring competitor pricing. I greatly appreciate a fellow entrepreneur taking such a vested interest in his customers. 5 stars once automation is complete!

Used for some time, however once I realized that it was not automatically updating new products and you had to manually enter them it became useless. We add products weekly and cannot put another task on our team. I believe in automation and will only work with developers who build in the automation. I am more than willing to pay for it! Also, they no longer accept paypal and I don't like doing drafts outside of the United States. This is a much needed service and unfortunately, there is not allot of options yet.

United States
Over 4 years using the app
April 12, 2023

We have been using this app for a while, perfect to ensure our prices are always sharp and we can offer our customers the best prices in the market. Saves us hours every week.

Love Luggage
About 4 years using the app
May 27, 2021

The app does amazing, we have used this for a year and it is very comprehensive. It even ahs API support as well as very active customer service team. Definitely recommended for competitive pricing.

Alcohaul Singapore
Almost 4 years using the app
June 29, 2015

Prisync has completely changed how we analyse our online competition.
We have been trying to monitor our competitors manually and were not able to do it completely. Prisync now lets us to stay updated about our competitors without spending any manual time.

Over 3 years using the app
June 23, 2015

Seamless integration and easy configuration. It first seemed like we do not need to use Prisync as we are selling unique products. After trying it, we decided to use it to keep track of products that are similar -not the same- to ours. It is now quite beneficial to better analyze the market through the customers' lens daily.

Almost 3 years using the app
December 26, 2021

We use the Prisync App to get up-to-date with our pricing. We used to do our competitor pricing analysis manually and it was so tedious and time consuming. It has saved us so much time and the reporting system is excellent. We also like that it is fully integrate with our online store. The best thing about Prisync though is not so much that they have an excellent working system. It is their customer support that really makes them stand out amongst other software companies in the market. I especially find Seda absolutely helpful and very informative. I have never used Prisync before and she has been wonderfully patient in explaining the step-by-step process. Excellent product and the best Customer Service!!!

About 2 years using the app
Prisync replied February 24, 2022

Thank you for your kind words! 🥰 Customer support is one of our priorities.🤞 Glad to hear that you had a satisfying experience through your panel creation process! :)