Reviews (192)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate competitor price tracking and dynamic pricing adjustments, which saves time and keeps businesses competitive, especially on platforms like Google Shopping. It features a user-friendly interface, automatic competitor URL listings, and adaptable pricing rules. The app also offers detailed analytics and reporting tools to monitor pricing strategy effectiveness. Customer support is frequently praised for being responsive and helpful, providing proactive assistance and options for personal onboarding and training.

April 13, 2022

We love using this service, customer service (Rep: Görkem Argun) is excellent and hears you and does their best to meet our requirements. They are willing to adapt and listen to new amendments that help client and provider.

Books2Door
United Kingdom
Over 1 year using the app
Prisync replied June 27, 2022

Thank you for your kind words! Our customer service is here to help whenever you need! 🦾🤓

August 9, 2022

This app is great for helping us track how are competitors are priced! Customer service has been great too, very quick responses :)

Joseph Joseph UK
United Kingdom
Over 1 year using the app
Prisync replied October 5, 2022

Thank you for this great review! 🙌 Our customer support team is always ready to help. 😇

November 15, 2021

Works well - support team are responsive and have helped us deploy this at scale and iron out a few issues to correctly map competitors - would recommend.

Motohawk
United Kingdom
Over 1 year using the app
Prisync replied December 13, 2021

Happy to hear back such positive feedback! :)

February 16, 2023

PriSync as a product simply works and the team who support it are on the ball and rapid to respond to queries. Highly recommended and can't wait to see what's next on the roadmap as new functionality is very impressive.

Internet Reptile
United Kingdom
Over 1 year using the app
Prisync replied May 31, 2023

Thank you for sharing your experiences. We hope the best in your journey! If you need any help don’t hesitate to reach out to our team😊

April 4, 2023

Arleen was amazing and followed up regularly. They customised the app due to some issue with some URL which had advanced script running. in the end it was the better option and wokring well.

Fastron Electronics Store
Australia
Over 1 year using the app
Prisync replied May 31, 2023

Thank you for your positive review! At Prisync, we prioritize providing a seamless experience for our customers. We're glad that you had a pleasant experience!

If you have any further questions or need assistance in the future, please reach out to us. We genuinely appreciate your support. ☺️

January 26, 2021

We have been using Prisync with Magento for 5 years before we migrated our store to Shopify on which we have been using Prisync for over a year. We continue to use Prisync as our main price management engine, and the Shopify app makes it much easier to use this powerful tool. We have also began using the API services to create value added services for our vendors and store visitors. The support team have always been very responsive, and this trend has only improved over the years. We are very happy with Prisync, this tool is an integral part of our business where the pricing is directly related to our sales. Thank you!

KolayOto
Türkiye
Over 1 year using the app
January 21, 2021

I cannot speak highly enough about both the product and the service offered by the Prisync team. We required some help during setup & nothing was too much trouble for the team, they were also really quick to answer any questions we had & made sure our account was up & running without any problems. 5 Star from us. Prisync is becoming a more valuable asset to our business every day! Thanks to all the team for your help.

Just Add Play
United Kingdom
Over 1 year using the app
November 17, 2022

Really great app at allowing us to track competitor pricing in the market quickly & easily. The tool/app itself is very easy to use and we have had brilliant customer support so far. Would recommend!

Joseph Joseph AU
Australia
Over 1 year using the app
Prisync replied December 15, 2022

Thank you for this review. We are happy to hear that we can make your job easier when it comes to pricing. Fulfilling our customers’ needs is the priority for our team! 😊

Edited March 5, 2024

PriSync has saved our business a huge amount of time and resource and keeps us competitive in the market. The Customer Service team is always very helpful and fast to respond, and we'd recommend to other SME's. The CS team have gone out of their way to support and help, and for that we'd whole hearted recommend their service. Keep up the great work!

The Tap Specialist
United Kingdom
About 1 year using the app
Prisync replied January 31, 2024

We truly appreciate your feedback! We're always looking for new ways to improve our product, including usability. Our team is just a message away if you ever require assistance or guidance. 🫡

July 22, 2022

We use this app on 1500+ products, and it's mostly useful. In terms of Shopify it works flawlessly. Technical support is doing an amazing work as well.

Gate Automation Shop
United Kingdom
Over 1 year using the app
Prisync replied August 17, 2022

1500+ Products. 💪 😎 Thanks for this review! Our team is here to support you anytime. ✨