Reviews (37)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
November 6, 2024

Criteo's has been a game-changer for our store! Its personalized retargeting brings back customers who browsed but didn’t buy, which has significantly boosted my conversion rates. The setup was a breeze, and I love how the dashboard provides clear insights into what’s working. I've noticed a tangible increase in sales, and the personalized ads resonate well with my audience. If you're looking to give your marketing efforts a real boost, I highly recommend trying Criteo!

Amazfit
United States
5 months using the app
September 23, 2024

We've been using Criteo for more than 3 years now. We are an extremely seasonal business. The flexibility that we have with retargeting has been great in helping us reach our revenue growth goals. The results are great and consistent.

The Christmas Light Emporium
United States
About 2 years using the app
September 19, 2024

It's our first month with Criteo, and we're already seeing promising results. Even with just using GO campaigns and minimal setup, we're consistently achieving a 3x ROAS. We're excited for Q4 now that we have Criteo as an additional traffic source. Their customer support has also been excellent—special thanks to Chelsea, who even responds to our queries on weekends!

Sugar Spring Co
United States
About 1 month using the app
September 23, 2024

We launched our initial month of advertising and found that our retargeting efforts were exceptionally dynamic. We experienced a significant increase in traffic, and while we are still in the process of optimizing our ads, we noticed immediate sales results. Additionally, Criteo has proven to be highly effective for us.

DODOSKIN
United States
4 months using the app
September 23, 2024

Criteo is an awesome tool for ad placements online. The team makes it very easy to install and run the tracking app in Shopify as well as manage campaigns. 10/10 recommend!

Oka-B
United States
About 2 months using the app
September 16, 2024

Criteo is an amazing platform for display advertising - my go to partner for retargeting our website visitors, and very nice working with their team!

Audien Hearing
United States
10 months using the app
June 29, 2024

Best experience ever
Andrew and Adesola have been working with me on the Criteo app set up and it has been a very smooth process. I would recommend using Criteo to anyone who wants great product as well as service

SUITS OUTLETS
United States
About 1 year using the app
June 13, 2024

The new app has functioned smoothly for us and installed easily. Overall, we are very pleased with Criteo's network and targeting.

Upscale Audio
United States
Over 1 year using the app
July 2, 2024

Easy to use, instant connect.

Coolibar
United States
6 months using the app
Edited January 2, 2024

Customer support for this app is woefully unhelpful - lots of 'bot replies' that never resolve issues. For such a big company, Criteo needs to do better for Shopify stores fronts - I was hopeful this app would be helpful for business growth - it could be if we could access the advanced features such as showcase ads connected to curated product sets - 24-48 hour support takes well over a week - and replies come hours after requests and there is no continuity on the requests - making it difficult to get answers. Tickets submitted are never even looked at - you have to only use the automated chat and it's terrible. A REAL human response would be nice. Video tutorials skip steps and start set-ups mid campaign - so some of the most basic steps aren't even made clear... this should be simple self serve but the back end of this set up is convoluted? theoretically -it should be easy but it's very buggy with lots of error messages - better video tutorials would be a real help too!! - I will revise this if I am ever able to get support to help work through my set up issues but for now I give them a one star - Q4 is not a time for bugs :( -m still having issues cannot launch ads with product set- no support documents show or tell you how to do this the support documentation is still not useful

Darby Scott
United States
About 2 months using the app