Fordeer Product Labels&Badges

Fordeer Product Labels&Badges

Reviews (210)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    204
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and ability to highlight discounted products without affecting site speed. Many commend the prompt and effective customer support. The app's label templates and display options for each product variant are also praised. Some find the paid version valuable for its quick export features and diverse templates. It's recommended for enhancing the visual appeal and user experience of online stores.

Edited March 4, 2024

Premier constat, sur un post du 14/02, vous réagissez le 01/03 ! Vous n’avez jamais répondu à mes alertes, via le support, sur ce problème de virus avant le post ! Donc votre support à des soucis de réactivité.

Sur les faits : Avast à plusieurs reprises a bloqué l’accès à votre module avec alerte d’une menace (ceci à chaque clic). Kaspersky Free a détecté cette même menace et l’a supprimé de mon ordinateur. Ensuite à chaque lancement Avast avait le même comportement.

Je refais un test sur un ordinateur avec Avast, aujourd’hui, à la suite de votre réponse et je constate qu’il n’y a plus le problème.

Les fonctions du logiciel sont intéressantes et simples, mais c’est peu rassurant d’attendre 15 jours pour avoir une réponse sur une menace de sécurité.

Ludisphere
France
3 months using the app
Fordeer Commerce replied March 1, 2024

Hello,

We are reaching out regarding the recent review you left on our app, Fordeer: Product Badges & Labels. We were disappointed to see your 1-star review detailing the issues you encountered. We take all feedback seriously and immediately launched an investigation into the matter you reported.

Regarding your concern about our app containing a virus, we want to assure you that this is not accurate. Security is a top priority for us, and our app undergoes regular checks to ensure it is free from any malicious code or viruses. Additionally, our app complies with all Shopify rules and policies to be listed on the Shopify app store.

We understand that your review may mislead potential customers and negatively impact our reputation. Therefore, we kindly request that you reconsider and review our app again to verify its security. Since you are currently using our app, could you please consider updating your review after using it for over 2 months?

We value your feedback and continued support. Thank you for giving us the opportunity to address your concerns.

Sincerely,
Fordeer Commerce

1
1