Reviews (640)

Overall rating
4.1
Counts per rating level
  • 70% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for boosting average order values through effective bundle deals. It's noted for its user-friendly setup and ability to suggest customizable bundles based on customer purchases. The support team is praised for being responsive and helpful with installation and troubleshooting, enhancing both sales performance and customer experience. Merchants also appreciate the automatic inventory updates when bundles are sold, and the clear presentation of bundles to customers.

March 3, 2021

BOLD, please fix all the known issues and ALLOW BUNDLES TO BE SOLD ON GOOGLE AND FACEBOOK. That is correct, once you spend a week setting everything up, the bundles you created CANNOT be sold on Google or Facebook,,,, only your website. Call Bold and ask they why? They don't know. This alone is way strange. Buggy software and bundles cannot have discount codes. Love the fact they have an onboarding person, so you can discover all this in two weeks instead of 5. BOLD, please fix all the items I sent you... but gotta find a bundle app now, so bye!

YOLOtek
United States
About 1 year using the app
Edited November 28, 2018

It's fine not great. Maybe when holiday is over I will switch.

The Good: It's not too hard to setup or understand and create multiple discounts.

The Bad: It's buggy or doesn't always work. Some customers will work and some wont. Same exact bundle and sku and yet random customers wont see the discount. So I have to refund. I have fixe 12 orders today and will need to fix a few more for sure.

*other negative is can only create a bundle at max of 9 items. So if you want to sell 10 or more items you cannot create a bundle that size. Seems silly...but I'm sure there is a reason. But it still seems silly.

Joker Greeting
United States
8 months using the app
October 19, 2017

This app worked pretty well however it did not meet our needs. We needed to create bundles and select a specific product variant and also set a default quantity (qty 1 for product A and qty 2 for product B). Working with Bold support it appears this cannot be done.

Alpaca Direct Dev
United States
3 months using the app
November 26, 2013

This app will work well if you are looking to create simple bundles using variants. Unfortunately it did not meet my requirements. However, after talking with the developer at length, we realised that their Product Upsell app may actually work better for the type of bundling I need to do. They also have another product called Product Builder that could also be used for complex bundling. Each app seems to tackle the "Shopify bundling limitation" in a different way.

It should be mentioned that the developer took a real interest in trying to solve my "problem" with this software/ bundling and his support was among the best I have experienced. Why isn't Shopify's support team this good?

Soooo, if this one does not work for you, maybe one of their other apps will...I'm just installing Product Upsell now, so I guess you can check there soon for my review of it's bundling capabilities...

MEEPLEMART
Canada
2 months using the app
November 24, 2017

Nice idea however the design of it does not look great, there are too few options to change design and such

Samarreta
Netherlands
10 days using the app
October 21, 2018

It does what it says it will do, but it's very glitchy and slows down web page loading. Often product images won't load and links won't work. It's just been a hassle.

The Watch Factory Australia
Australia
10 days using the app
August 4, 2016

Well, I can't seem to get any support on this app. I've sent multiple emails trying to get my issue resolved so I can even make use of the app!!!!!!

Kinda upset

Aroma Empire
United States
9 days using the app
April 23, 2016

This App was recommended to me by Shopify Customer Service, when I wanted to offer my customers a reduction in price by packaging together several of my leggings into a bundle. The layout and navigation are not the most intuitive...but they do have very easy to follow video tutorials and exceptional customer service. Overall, the app does what it says it will and Bold customer service is the best I've worked with.
- Angela Lanahan / https://www.chocolatemilke.com

Chocolate Milke
United States
9 days using the app
July 28, 2015

Bold’s product bundling app is very well thought through from a usability standpoint. We were impressed by how easily product bundles could be configured, however the app does not interface with our QuickBooks/Qstock inventory management systems so ultimately we were unable to utilize the app. In the future, if Bold were to make this app compatible with inventory management systems we would reinstall it in a heartbeat.

Gameguard Outdoors
United States
8 days using the app
April 3, 2019

Early days lots of frustration, deep breath, go again, progress being made now that support have done a manual install...

Cricket World Moorabbin
Australia
4 days using the app
BOLD replied April 8, 2019

Hello, thanks for your review! We're very sorry for any frustrations you have had while using our app, Bundles.

I noticed that the manual installation seems to have fixed any issues you were having, but please do let us know if you have any further questions or run into any other problems! We're more than happy to help.