Reviews (295)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and sales, praising its customizable countdown timer that matches store themes and displays stock counts and time-sensitive offers. They appreciate its user-friendly interface and seamless Shopify integration, noting its effectiveness in creating urgency. The responsive customer support is also frequently praised for efficiently handling installation, customization, and troubleshooting issues.

January 14, 2025

Used to be good but stopped working. The number of items left in stock doesn't change anymore between product variants.

Minute Taker
United Kingdom
Over 1 year using the app
January 13, 2025

nothing works.
tried all the tutorials they uploaded, and none of them worked

Scratch Art
Lebanon
4 days using the app
February 17, 2025

Doesn't work anymore.

Graintec
Australia
9 months using the app
Conversion Bear replied February 19, 2025

Hi there,

We are sorry to hear about your experience with Countdown Bear.

In some themes - you may need to install the app manually, here is how:

https://support.conversionbear.com/en/articles/9272974-how-to-add-trust-badges-bear-to-your-store

You can add the Countdown app code manually inside your theme product file.

Let us know if you have any questions, support@conversionbear.com

Best,
Conversion Bear team

October 14, 2024

no me aparecia ni pegando el código le escribo a soporte pero no hay respuesta de soporte hasta ahora no tengo respuesta muy mala no la recomiendo 0 Apollo de implementación

Tienda Net
Chile
About 2 hours using the app
Conversion Bear replied October 16, 2024

Hi there,
we are sorry to hear about your experience with Countdown Bear.
In some themes - you may need to install the app manually, here is how:
https://support.conversionbear.com/en/articles/9272836-how-to-manually-add-product-countdown-timer-to-your-store
Seems like we are working in a different time-zones, we will be happy to install the app for your account.
Our working times are 10:00-22:00 GMT‎+1.
Please let us know if you need any help - our team is at your service.

April 8, 2024

Rubbish app. Don't waste your time to use it

Ottocast ® Official Discount Store
United States
About 1 month using the app
November 26, 2023

I installed the application but it does not appear on the product page.

cocktailschool
Türkiye
3 months using the app
December 20, 2023

In general, the app does exactly what it's supposed to, and setting up is easy. However, I had some unpleasant experiences with customer service. There seems to be a bug in showing how many stocks are left in the store. I described why it's not working and even sent pictures to illustrate the issue. His reply was, 'Sorry, the app doesn’t work the way you mentioned...' and that's all. He didn't check it; he just stated that it can't work that way. So, right now, to show how many stocks are left, I need to do simple math calculations to display exactly what is remaining.

SHEVELEY
Poland
About 1 month using the app
Conversion Bear replied October 16, 2024

Hi there,
we are sorry to hear about your experience with Countdown Bear.
In some themes - you may need to install the app manually, here is how:
https://support.conversionbear.com/en/articles/9272836-how-to-manually-add-product-countdown-timer-to-your-store
Seems like we are working in a different time-zones, we will be happy to install the app for your account.
Our working times are 10:00-22:00 GMT‎+1.
Please let us know if you need any help - our team is at your service.

October 23, 2023

lots of issues and bugs, and they cant really help you unfortunately

FlexiStrive
Belgium
9 days using the app
Conversion Bear replied November 1, 2023

Thank you for taking the time to leave a review. If you want to reinstall the app, you can connect with another one of our customer service members who should be able to help you.

March 30, 2023

so bad!

LandSophia.com
Germany
About 2 hours using the app
Conversion Bear replied March 31, 2023

Thanks for the feedback.

The app is being used by over 5200 Shopify stores at the moment.

Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.

As per the app deletion - no worries, the app does not inject any code, it is safe to remove.

Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.

We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.

To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.

For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.

Edited December 6, 2022

doesn't work, just as expected, if "some themes require "manual install"" whatever the hell that means just fix it instead of wasting the user's time requiring some frustrating technical mumbo jumbo like we don't have enough already 'cause now I'm obviously rather just immediately deleting it and installing any other one that works, we're mostly marketers not computer geeks and we've got stuff to do, remove the friction

Phosphenes
Spain
About 1 hour using the app
Conversion Bear replied December 6, 2022

Thanks for the feedback.

The app is being used by over 5200 Shopify stores at the moment.

Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.

As per the app deletion - no worries, the app does not inject any code, it is safe to remove.

Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.

We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.

To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.

For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.