Reviews (993)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and integration with Shopify stores. They highlight its excellent customer support, quick issue resolution, and proactive communication. The app improves product page organization by segmenting details into tabs, enhancing navigation and accessibility. It offers customization options and flexibility, integrates seamlessly with various themes, and is noted for its reliability and stability, significantly enhancing usability and customer experience.

March 12, 2024

Tetiana & Karina are extremely supportive and make sure the issues you have are solved between them. Very valuable members of the team!

Skanwear®
United Kingdom
Almost 5 years using the app
NexusMedia OÜ replied March 15, 2024

Hi,

Thank you for your review! It was a pleasure to assist and solve all your inquiries.

Contact our 24/7 support team if you need future assistance.

Best regards,
The NexusMedia team.

November 28, 2023

We contacted Nexus Media to help with the installation of their Easy Tabs for product pages and they were very helpful and responded to us quickly and completed the request very fast. Great customer service also.

DirtDogs
Ireland
11 months using the app
NexusMedia OÜ replied December 1, 2023

Hello,

Thanks a lot for the great feedback! It was a pleasure to assist you.

If you need further help - feel free to contact our 24/7 support team.

Regards,
The Nexusmedia team.

Edited July 1, 2024

Had some issues back and forth over the last 4 years - they have been prompt and helpful in their support

Centrum Leisure | Singapore's Premier Game Room Superstore
Singapore
About 4 years using the app
NexusMedia OÜ replied January 2, 2024

Hi,

It's lovely to hear from you! Thanks for taking the time for excellent feedback!
We're super glad Karina could lend a hand with the tab issues - it's all about making things smooth and easy for you.

We're here 24/7 if you need more help or want to chat about new features.
Thanks for sticking with us - we appreciate your choice!

Warm regards
The NexsMedia team.

January 13, 2024

Awesome app! Does exactly what it should be doing and the support is beyond amazing!

Supps Central
United States
Over 1 year using the app
NexusMedia OÜ replied January 21, 2024

Hi,

Thank you for your warm words and fantastic feedback!

If you need any assistance - feel free to contact our 24/7 support team!

Best regards,
The NexusMedia team.

April 29, 2024

Great app for making your product page presentable without being too busy. The shared tabs feature is a MAJOR KEY ALERT! Support was also very fast and extremely helpful.

The Sensory Supply
Canada
7 days using the app
NexusMedia OÜ replied May 1, 2024

Hi,

Thanks for sharing your feedback. We are glad you like the app and that it suits your needs!

If you need additional help, contact our 24/7 support team.

Warm regards,
The NexusMedia team.

December 11, 2023

I don't leave reviews but these guys deserve it! Unbeatable customer experience! Very fast response time! Im Very happy! They will email you back and fix the problem in a matter of minutes!!

GoMobilityShop
United States
2 months using the app
NexusMedia OÜ replied December 14, 2023

Hello,

Wow, thank you for taking the time to share your feedback. We're thrilled you had such a positive experience with our customer service. Thanks!

If you need anything else or encounter any more questions, feel free to contact our 24/7 support.

Warm regards,
The NexusMedia team.

June 9, 2024

I'm really pleased with this app. My descriptions are usually long but this app has allowed me to split it into sensible tabs. It was easy to install and configure and I was underway withing five minutes.

Pipin Willow
United Kingdom
About 1 hour using the app
NexusMedia OÜ replied June 16, 2024

Hi,

Thank you so much! We appreciate your feedback!

If you need any assistance with the app, feel free to contact our 24/7 support team.

Best regards,
The NexusMedia team.

December 14, 2023

Does exactly what I needed. To top it off, the customer service is amazing. Very fast to help with any questions and to cater for my needs.

Highly recommend

Eventuri
United Kingdom
About 2 months using the app
NexusMedia OÜ replied December 19, 2023

Hi,

Thank you so much for such amazing feedback! We are glad to make you happy with our app and truly appreciate your recommendation! Thanks!

Feel free to contact our 24/7 support team if you have further questions.

Regards,
The NexusMedia team.

April 21, 2024

Tanya was very fast and very helpful, highly recommend!

Regal Flow
United Kingdom
8 months using the app
NexusMedia OÜ replied April 26, 2024

Hello,

Thank you for the warm words and recommendations.

If you need further assistance, just contact our 24/7 support team.

Best regards,
The NexusMedia team.

December 11, 2023

Tech team had some significant hurdles to overcome installing the app in my customized theme and they came through with flying colors! The app offers lots of options for customization and is the defacto standard for usability. Thank you!

Honeyopathy
United States
4 months using the app
NexusMedia OÜ replied December 14, 2023

Hi,

Thank you for sharing your experience!
Your satisfaction is the biggest award for our team.

Should you need further assistance, contact our 24/7 support team.
We're always here to assist.

Best regards,
The NexusMedia team.