Reviews (61)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 1, 2024

I'm very pleased with the support and service provided by this app. Their team has been incredibly responsive and proactive, often going above and beyond to offer extended support. The app itself functions smoothly and meets our business needs perfectly.

What truly sets them apart is their understanding of business priorities and timelines. They consistently complete changes ahead of critical demos, ensuring everything is ready to go without any last-minute issues.

Overall, I highly recommend this app for its excellent functionality and an outstanding support team that delivers real value. A great experience from start to finish!

Xtreme Designs
United States
3 months using the app
SetuBridge replied October 4, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that our app is meeting your business needs and that our support team has been able to provide the proactive service you deserve. It's our goal to ensure that everything runs smoothly, especially ahead of those important demos. Your recommendation means the world to us, and we’re excited to continue delivering value to your business. Don’t hesitate to reach out if you need anything in the future!

Thanks again for choosing us! 💪🎉

September 26, 2024

It is a very nice application where customers could create their t-shirt designs online. In addition, Jay at Customer service is a great guy who never hesitated to support in quick time to resolve any issues in the usage of the app. highly recommended. i hope they could upgrade and add the feature of AI design tool as well.

purple galley
Lebanon
29 days using the app
SetuBridge replied October 4, 2024

Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying the app and that Jay was able to assist you promptly. We truly appreciate your recommendation! 😊

Your suggestion about adding an AI design tool is a great one, and we’ll definitely keep it in mind for future updates. If you ever need further assistance or have more ideas, feel free to reach out—we're always here to help!

Thanks again for your support!

October 7, 2024

What an easy to use app and it gives you so many options for your customers to customize my products. Like any new app to work with there are some things I had to learn on how it works. I worked with support a few times and they were constantly there to help and were very fast. Jay is awesome! I am looking forward to implementing this across all my products.

Timbertale Studio
Canada
3 days using the app
September 17, 2024

The support team really knows their stuff, and Jay is an awesome support partner. Super helpful and makes everything so much easier.

prinkfinity
United States
6 months using the app
SetuBridge replied September 19, 2024

Thank you for the fantastic 5-star review! We're thrilled to hear that you found our support team knowledgeable and that Jay was able to help make your experience easier. Your kind words mean a lot to us!

If you need any further assistance, don’t hesitate to reach out.

Thanks again for your support!

September 30, 2024

This app is amazing! Their customer service is very helpful and quick to help you with any questions you have regarding integration! I highly recommend and am so happy to be using this app on my site! 10 out of 10 would recommend!

Custom Apparel & Prints for Every Occasion – Made Just for You!
United States
9 days using the app
SetuBridge replied October 4, 2024

Thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that you're enjoying the app and that our customer service team has been helpful and responsive. Your recommendation means the world to us! If you ever need anything else, we’re here to support you. Thanks again for choosing our app! 😊

October 2, 2024

We as a company enjoy it very much, its so usefull that other customers can use custom design now made by them. We are looking forward to see more from the app and maybe future updates.

Mad Dog Sports
United Kingdom
3 days using the app
SetuBridge replied October 4, 2024

Thank you so much for your wonderful review! 😊 We're delighted to hear that your company and your customers are enjoying the custom design features. We're always working on new updates and improvements, so stay tuned for more exciting enhancements in the future! 🚀 If you ever have any suggestions or need assistance, feel free to reach out – we're here to help!

Thanks again for your support and for being part of our journey! 🎉

July 26, 2024

The team is incredible! They are SUPER responsive on their chat feature and helped me with a few set-up issues that I was having. Their team came right in and told me exactly what to do. Would recommend anyone who needs to create custom products! (Colors, logos, etc. and integrates super well with your site)

TITAFIT Company LLC
United States
2 days using the app
SetuBridge replied July 29, 2024

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that you had a great experience with our team and that we could assist you with your setup issues. It's wonderful to know that our support and integration features have met your needs for creating custom products. If you ever need further assistance, we're here to help!

August 22, 2024

We have tested out several other product customizer apps on marketplace. This one is the easiest and most cost effective of them all. Support is outstanding and has quickly resolved any issues that we had. If you are looking for a product customizer for your site, look no further!

Ace in the Lowell
United States
2 days using the app
SetuBridge replied August 27, 2024

Thank you for the fantastic 5-star review! We're thrilled to hear that you found our product customizer app to be the easiest and most cost-effective option among those you tested.

We’re also delighted that our support team was able to resolve any issues quickly. Your recommendation means a lot to us!

If you need any further assistance or have any more feedback, please don’t hesitate to reach out. We're here to help!

August 21, 2024

Great customization options & fantastic support!

Support walked us through how to set up items, shared thorough instructions, and even offered to set up an item for us.

Custom Product Designer Studio is a wonderful app for any business that offers customized items!

Lucid Ink
United States
6 days using the app
SetuBridge replied August 23, 2024

Thank you for the ⭐⭐⭐⭐⭐ review! We're delighted that you found our customization options and support helpful. It's great to hear that our team could guide you through the setup process and even assist with setting up an item. We're thrilled that Custom Product Designer Studio is working well for your business. If you need anything else, we're here for you! 😊

October 2, 2024

Very impressed with the attention I was given in setting this up. And the person that helped me, Samta, was quick with her responses and highly efficient! I recommend this product over all the other customization products, if not for the customer service itself!

The Sticker King
United States
2 days using the app
SetuBridge replied October 4, 2024

Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you were impressed with the attention and support you received during the setup process. It’s wonderful to know that Samta was able to assist you efficiently! Your recommendation means a lot to us, and we're committed to providing the best customer service and experience possible. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help! 😊