Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
May 4, 2023

Good

Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull

Ueco Shop
India
26 days using the app
SetuBridge replied May 18, 2023

We appreciate your kind words and are glad to know that you had a great experience with us. Thank you for taking the time to share your thoughts!

November 26, 2023

I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.

foralltastes.lv
Latvia
About 3 hours using the app
SetuBridge replied November 28, 2023

Hi, foralltastes.lv,

Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service.

We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them.

Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly.

Once again, thank you for your feedback, and we genuinely appreciate your insights.

Best regards,
SetuBridge Technolabs

August 7, 2023

Fantastic app. Great customer service, always helping and giving solutions since minute one. Several personalization options. I truly recommend it.

Flipcase
Spain
16 days using the app
SetuBridge replied August 14, 2023

We're delighted to read your positive review! Knowing we've made your experience memorable is incredibly rewarding. Thank you for choosing us, and we're excited to welcome you back soon.

July 6, 2023

Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.

My Store
United States
4 days using the app
SetuBridge replied August 14, 2023

We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.

May 5, 2023

Truly AMAZING service! The support team has been able to help me make the app exactly as II need it. GREAT SERVICE and real experts. Thank You!

Scrubalovable
United States
2 days using the app
SetuBridge replied May 18, 2023

Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.

June 8, 2023

The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible

10printer
United States
1 day using the app
SetuBridge replied June 24, 2023

Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations.

We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right.

Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better

August 24, 2022

I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend

Noir et Noir
Canada
About 1 year using the app
SetuBridge replied August 25, 2022

We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.

February 22, 2023

Had a couple of issues on setup but the team at Setubridge were excellent and swiftly fixed the problem. They went to the trouble of making a short video in both instances showing that they had fixed the problem. This product deserves to be successful just needs a little more documentation which I am sure will be forthcoming.

Remembrance Drapes
United Kingdom
12 months using the app
SetuBridge replied February 25, 2023

We're glad that despite the initial issues, you believe our product deserves to be successful. Thank you for your support and for choosing SetuBridge.

May 27, 2022

Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours

Mansuri
United Kingdom
8 months using the app
SetuBridge replied June 3, 2022

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

January 11, 2023

It's Working well, Very Supportive for my Business. Working all customizable products .... Amazing Support!!!

PRECISE Trading LLC
United Arab Emirates
8 months using the app
SetuBridge replied January 11, 2023

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us & recommend our app. Let us know if you have any other requirements where we could be helpful. Our email address is help.setubridgeapps@gmail.com