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This app is priced best among its competitors. The personalizer works well.
There were some functional issues but the developers were prompt and helpful enough to address them quickly.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Customer support is very helpful and responsive to questions and concerns. The app does what it needs to do. If you're looking for a simple and straightforward product designer app, this is the one.
Update:
The app has little issues such as the clip art no longer showing up and when a customer clicks the customize button sometimes the upload file button does not appear. The app works sometimes.
We greatly appreciate your review. It is a pleasure to have you as a customer. we are here for you. Contact us freely for any help.
Truly AMAZING service! The support team has been able to help me make the app exactly as II need it. GREAT SERVICE and real experts. Thank You!
Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.
Great app for business looking to grow. Great price, and what I need for my small business.I’m so happy I found them.
That is so great to hear. We try our best to help you. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thanks again! :)
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.
The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations.
We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better
Nice app. Simple. Technical team is very helpful and communicative. Hopefully the application can be developed again
We're excited by your positive review! It's a testament to our team's dedication to providing exceptional experiences, and we can't wait to have the pleasure of serving you again.
This is full waste of time worked for 2 days and then stopped working and showing this... ( nodeapps.setubridgeapps.com refused to connect )
Hello Custom world,
We apologize for the inconvenience you have faced. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
( nodeapps.setubridgeapps.com refused to connect ) this error is the server side and temporary error. we are making sure this will not happen again.
Please feel free to contact us during our support timing (10:00 Am to 7:00 Pm IST) through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.
Thanks & regards,
SetuBridge Support Team
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Hi Regio Trade GbR,
This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app.
We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue.
We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product.
Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.
Regards,
Dipen
Product Designer App Support Team
Thank you for the 5-star review! Can you please specify what you liked about our app in more detail? We're always looking to improve.